Clinical Consultant

The Clinical Consultant provides clinical oversight to the Lead Care Coordinators and Community Health Worker and assures staff provide quality care, maintain program/contract compliance, adhere to legal and ethical requirements, and meet performance expectations including productivity and timely documentation.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Supports and promotes the mission of the Agency: Foothill Family empowers children and families to achieve success in relationships, school, and work through community-based services that advance growth and development.
• Provides weekly individual and biweekly group supervision to staff in accordance with Agency standards, and if applicable, in accordance with acceptable professional practices as outlined by the Board of Behavioral Sciences and within scope of practice restrictions.
• Acts as a clinical resource for the ECM care team, as needed.
• Ensures services delivered are of high quality, culturally responsive, and outcomes driven.
• Supervises the provision of services and provides training in clinical treatment modalities such as: child abuse treatment, sexual abuse treatment, crisis intervention, group therapy, in-home interventions, and Evidence Based Practices (EBP’s).
• Ensures member documentation is accurate and submitted within the established timeframe.
• Monitors the flow of cases on employee caseloads to ensure that a balanced approach to intakes and discharges occur.
• Administers quality assurance procedures including record reviews.
• Provides employees with timely, accurate feedback on performance encouraging growth and addressing poor performance.
• Maintains current professional license.
• Assists intake, reception, clinical staff and accounting in the collection of complete and accurate information necessary for services and billing.
• Facilitates access to primary care and behavioral health providers, as needed to assist the Lead Care Coordinator and team.
• Provides telephone backup for emergencies both during office hours and outside of office hours when supervisee is unavailable.
• Represents the Agency at community meetings, provides in-service training to other agencies and Foothill employees, and consults with other agencies and schools.
• Supports, reinforces, and implements Agency policies.
• Ensures staff follows all policies, procedures and legal mandates including HIPAA, member confidentiality, releases of information, protected health information (PHI) and member files, and applies appropriate coaching, counseling and disciplinary action to reinforce staff compliance.
• Works effectively and cooperatively with all staff, collaborating when appropriate.
• Works in close harmony with the ECM Director, Directors and the Chief Clinical Officer accepting direction and implementing policies and procedures reflective of this direction.
• Displays sensitivity to the service population’s cultural and socioeconomics characteristics.
• Performs work in a safe manner at all times and ensures employees are abiding by safety practices; takes action when employees put themselves or others at risk.
• Follows all policies, procedures and legal mandates including HIPAA, member confidentiality, releases of information, protected health information (PHI) and member files.
• Ensures performance and behaviors support the Agency’s performance quality improvement (PQI) goals and objectives.
• Reports to work on time and maintains reliable and regular attendance.
• Performs other duties as assigned.

SUPERVISORY RESPONSIBILITIES

Performs supervisory responsibilities in accordance with the California Board of Behavioral Sciences mandates and Agency's policies and applicable laws. Responsibilities include clinical supervision and oversight; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

POSITION REQUIREMENTS

• Licensed in the state of California as an LCSW, Psychologist or LMFT.
• At least 2 years of post-license experience and completion of mandatory clinical supervisor’s training each license renewal period while providing supervision. (If supervising registered trainees and pre-licensed therapists)
• Experience in providing direct clinical service to individuals, families and groups, including crisis management, risk assessment, and case management.
• Ability to be an excellent representative of the Agency to the community.
• Excellent written and oral communication skills.
• Demonstrated skills using and teaching the use of DSM IV and V. (If supervising registered trainees and pre-licensed therapists)
• Ability to administer a complex program by being detailed oriented, following up on concerns, and understanding the systems which help ensure quality of service and accurate record keeping.
• Good interpersonal skills, including the ability to work cooperatively as a team member.
• Knowledge and sensitivity to cultural differences.
• Valid CA Driver’s License and maintains insurability on the Agency’s auto liability policy (including a minimum of 2 years driving experience after receiving license) and maintains the California state required auto insurance liability limits.