Clinical Associate (1.0 Fte) - Ambulatory Float Pool

Hennepin Healthcare is hiring a Clinical Associate (5 days/week, 8 hour shifts) for our Ambulatory Float Pool to work downtown and at Community Clinics. These benefit-eligible roles are union represented and primarily work day shift. Opportunities for tuition reimbursement and advancement.

This position is currently Monday-Friday day hours but may expand to include evenings and weekends as we grow.

SUMMARY
Under the direction, delegation, and supervision of a Licensed Independent Practitioner (LIP), Manager/ Clinic Nurse Supervisor, charge nurse, and/or their delegates, the Clinical Associate performs basic direct patient care tasks and clinic support functions.

RESPONSIBILITIES

• Rooms patients and obtains and documents vital signs, weight, height, head circumference (infants), and hearing and vision screenings
• Prepares exam rooms for patients and sets up rooms for basic procedures
• Cleans and/or sterilizes equipment to support infection control and OSHA standards
• Stocks and organizes clinic supplies
• Transports patients to and from tests
• Assists patients to transportation as needed
• Communicates observations and measurements outside of norm to RN or provider
• Labels and delivers tissue and fluid samples
• Initiates emergency response for medical emergencies and safety risks
• Performs point of care testing, such as glucometer testing
• Assists families with screening forms, such as developmental screen
• Answers the phones, performs data entry, and greets patients
• Simple appointment scheduling and limited registration tasks
• Runs reports
• Supports population health activities if appropriate, which may include outreach calls or care coordination
• Other duties as assigned

QUALIFICATIONS:
Minimum Qualifications:

• High school diploma or equivalent

Preferred Qualifications:

• Direct patient care experience (such as EMT, Nursing Assistant)
• Post high-school education in healthcare, biology, or related field
• Bilingual in English and at least one other language commonly spoken by HHS patients

Knowledge/ Skills/ Abilities:

• Ability to learn specialized clinical tasks and procedures in alignment with HHS standards
• Ability to work cohesively and respectfully with a diverse work force and patient population
• Ability to prioritize, organize, and communicate with team members
• Ability to read and follow written instructions; understand and communicate verbal and written information
• Ability to follow instructions and perform job duties that meet departmental performance expectations as well as HHS standards related to quality, accuracy, productivity, patient and family centered care, customer service, etc.

License/Certifications:

• Active BLS/CPR certification, or obtained within 3 months of hire