Clinical Applications Specialist, Digital Radiography

Boston Imaging is the US headquarters for sales, marketing, service and distribution of all Samsung Digital Radiography and ultrasound systems. Our advanced medical technologies are used worldwide in leading healthcare institutions, helping providers enhance patient care, improve patient satisfaction, and increase workflow efficiency. Samsung is committed to being a leader in the field of healthcare imaging.

Samsung is a growing presence in the radiology field and is committed to delivering fast, easy and accurate imaging solutions to healthcare providers. The full range of Samsung imaging solutions includes Ultrasound, Digital Radiography, and mobile Computed Tomography (mCT). Samsung aims to become a global leader in the medical imaging space and is investing heavily in developing innovative, advanced imaging technologies that will improve the quality of people's lives.

 

Samsung keeps a constant eye on the always-evolving, ever-changing imaging industry. By continually enhancing current product lines and seeking to develop new technologies, Samsung is at the forefront of the imaging frontier.

Lead on-site training for new and existing clients of our Digital Radiography products. Execute strategies to attain the identified revenue and market share objectives specific to DR sales goals. This position requires a minimum of 75% travel, which may include some weekends.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned

• Create and maintain strong business relationships with all levels of sales, marketing, operations, and all other aspects in assigned accounts, and drive consistent clinical performance objectives   
• Support Sales and Dealer training initiatives to achieve a high level of product knowledge and differentiation from a clinical perspective
• Work-closely with Customer Service & Sales teams to ensure our clients are supported in their training requirements, and sales initiatives
• Provide management with up to date information and concerns that impact the ability to effectively sell and support our products in the channel              
• Support selected sales demonstrations, labs and potential customer evaluations
• Give clinical presentations and provide support at scientific meetings and trade shows
• Collect photos and videos of trainings whenever possible in compliance with hospital guidelines
• Work closely with strategic partners ensuring successful integration and support activities
• Customer call response
• Clinical 24/7 helpline support as needed
• Basic on-site service troubleshooting
• Site Follow-up calls as necessary
• Maintain monthly activity tracking
• Maintaining all site surveys and training documentation from CAS.
• Responsible for booking travel and filing expense reports in a timely manner
• Collecting data from sites in compliance with hospital guidelines
• Continuous personal development and keeping current knowledge in relevant field at all times
• Maintain a positive attitude and exhibit patience with customer concerns or requests
• Learn the company's products as well as the competitor's products to better promote the company's product line 
• Transport company equipment per company policy

Education & Experience

• Associates Degree minimum, BA/BS and above preferred, ARRT RT(R) required
• 3+ years of relevant clinical experience 
• 1+ years of experience in clinical education / lead technologist / QA/QC tech preferred
• Trauma or surgery experience a plus
• Willing to travel overnight and on weekends
• Valid driving license and satisfactory driving record is mandatory and background and drug testing (pre and post employment) is required
• Budget, expense, and resource management experience required
• Must be a results oriented, team player, people person
• Must be self-driven to optimize performance without the need for extensive supervision
• Must possess excellent verbal and written communication skills and work effectively in a demanding, fast paced environment
• Must have and exhibit excellent presentation skills in small and large groups situations

Computer Skills

• Must be excellent with technology, able to present using a laptop and able demonstrate proficiency with Excel, Word, PowerPoint, Outlook, Publisher, Internet Explorer, and Google Chrome
• Familiarity with clinical and economic outcome data, reimbursement, and managed care policies and procedures is highly desirable 

Physical Requirements

• Regularly lift and /or move up to 25 pounds, frequently lift and/or move up to 50 pounds and occasionally lift and/or move more than 100 pounds
• Often required to Push/pull weights of over 100 pounds when setting up/dismantling trade shows and/or maneuvering Company equipment into place for display
• Frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and talk or hear
• Must be able to sit and/or drive for long periods of time when travelling
• Must be able to stand for long periods of time (8-15 hours) for multiple days
• Regularly exposed to wet or humid conditions (non-weather); fumes or airborne particles; toxic or caustic chemicals; outdoor weather conditions; extreme cold (non-weather) and extreme heat (non-weather).
• Interaction with x-ray devices; for this reason strict safety and tracking programs are in place, requiring the utilization of dose monitoring equipment either full time or as necessitated by situation
• The noise level in the work environment is occasionally very loud.
• Specific vision abilities required by this job include Close vision, Distance vision, Peripheral vision, Depth perception and Ability to adjust focus

 

Located North of Boston in Danvers, MA, NeuroLogica Corporation, who does business in the Ultrasound and Digital Radiography space as Boston Imaging, is a subsidiary of Samsung Electronics who develops, manufactures and markets innovative medical imaging equipment for healthcare facilities and private practices worldwide.  As a fast-moving, entrepreneurial company, Boston Imaging is a rapidly growing presence in the medical imaging field and is committed to delivering fast, easy and accurate imaging solutions to healthcare providers.  We welcome you to learn more at: https://www.bostonimaging.com/ .

We offer a comprehensive benefit package which includes;

- 6 Different Blue Cross/Blue Shield Medical Plans to meet your needs

- Dental coverage through Delta Dental

- Vision coverage by VSP

- Company paid Short-term and Long-term Disability coverage

- $1 for $1 401k match up to 5% managed by Fidelity

- Other benefit options such as company paid employee life insurance, a wellness program, tuition reimbursement and many more! 

Please contact NeuroLogica if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment."  Contact careers@neurologica for any questions or requests. 

Boston Imaging welcomes diversity and is an AA/EEO Employer - Minorities/Women/Veterans/Disabled and other protected categories are always encouraged to apply. The company's AAP can be made available for inspections upon requests.