Clinical Administrative Assistant (Medical)

Pay Rate: $20.00-$22.00 per hour (non-exempt)

Our licensed therapists are in over 100 schools throughout Maryland and ready to help young people with emotional and behavioral issues that can impact them in school and at home. We also help parents and caregivers get the support, information and guidance that leads to better communication and less stress at home. Locations include Allegany, Anne Arundel, Baltimore, Frederick, and Harford Counties and Baltimore City.

Catholic Charities of Baltimore, VMBH is currently seeking a Clinical Administrative Assistant to provide a welcoming atmosphere for all who enter the Behavior Health Clinic (BHC). Provides professional and efficient administrative and clerical assistance to the clinic staff, vendors, visitors, and clients. Work schedule is:

• Monday thru Friday 8:00am – 5:30pm (varies) depending on the needs of the clinic

JOB DUTIES & RESPONSIBILITIES

• Provides general administrative/clerical assistance, including but not limited to answering telephones, scanning, and faxing. Ability to deal with customers in a professional, calm, patient and friendly manner.
• Executes the role of doctor assistant by monitoring the flow of the provider's schedule, checking patient height, weight and blood pressure (digital), consulting with patient for updated medical history, requesting lab results, completing medication consent forms, prior authorizations, or lab requisition forms, and working with pharmacies and clients to solve any medication issues.
• Schedules appointments
• Performs intake duties, such as completing all admissions paperwork and entering it into our electronic medical records system (EMR), verifying medical insurance coverage and benefits for each patient, collecting data to complete paperwork, preparing and maintaining client charts.
• Manages the release and request for records to include, following all HIPPA regulations and procedure, receiving records request, retrieving appropriate records, and securely transmitting records to authorized parties.

EDUCATION & EXPERIENCE REQUIREMENTS:

• High School Diploma or GED
• 2 years’ experience in a medical/clerical office setting.
• Ability to speak Spanish in a medical setting.

REQUIRED SKILLS & ABILITIES:

• Ability to remain calm in stressful situations; proficient in multitasking and time management.
• Ability to demonstrate a high level of interpersonal skills required to interact with patients and clinical staff
• Ability to communicate at a high level both in written and verbal form.
• Intermediate/Advanced knowledge of computer software and general technology.
• Must be excellent at time-management, organization and the ability to organize a daily workload by priorities.
• Ability to work in a team environment.

PHYSICAL REQUIREMENTS & WORK ENVIRONMENT:

• Light work that includes moving objects up to 20 pounds
• Remaining in a stationary position, often standing or sitting for prolonged periods.
• Hearing and vision abilities within normal range (corrected) to observe and communicate with others

We offer a wide range of benefits to meet the ever-changing needs of our employees including but not limited to:

• Health/Dental/Vision
• Vacation/sick/holiday pay
• 403(b) Retirement Plan with a discretionary employer contribution
• Tuition Advancement
• Paid Parental Leave

Join Catholic Charities of Baltimore where you will be an important member of a trauma-informed care organization that promotes a culture of safety, empowerment, healing, and self-care, and that believes that every person has infinite worth and promise.

Catholic Charities is an equal opportunity employer

Behaviors

• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Motivations

• Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization