Clinical Administrative Assistant

Job Summary: The Clinical Administrative Assistant supports the agency’s delivery and oversight of medical services by providing administrative assistance to the clinical and service coordination teams.

Essential Functions:

Receive and process incoming medical reports and lab results

Manage and/or support communication with medical offices, as assigned

Oversee scheduling for our psychiatric provider

Serve as primary point of contact for pharmacies, and forward inquiries requiring
nursing-level assistance to the nursing team

Support maintenance of accurate and complete medical (diagnoses,
prescriptions) information within the electronic health care record

Process critical incident reports

Receive and process contracted provider invoices

Maintain credential records for contracted clinical providers

Provide support to service coordinators reconciling and/or disposing of medications

Provide support to service coordinators to maintain accurate and timely medication administration records

Help to maintain the supply and organization of work tools and spaces

Other duties as assigned

Required Knowledge, Skills and Abilities:

Strong communication skills, written and oral

Keen attention to detail

Strong organizational skills

Professional demeanor

Ability to transcribe medical terminology with minimal errors

Fluency with standard office software (Word, Excel, Outlook, SharePoint, etc.)

Ability to complete routine tasks with minimal supervision

Highschool diploma or GED

Preferred Knowledge, Skills and Abilities:

Medical training or medical office experience desirable

Experience with electronic health record systems; Qualifacts Carelogic preferred

Associates or Bachelor's degree

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands

Employee is frequently required to walk, talk and/or hear. Employee may be required to sit for long periods of time. Employee will use the computer extensively. Employee is occasionally required to reach, push, pull and lift up to 25 pounds. Employee must be able to demonstrate correct use of medical equipment and medication administration techniques.

Environmental Exposure

Work will typically be performed in an office setting. Noise level will generally be moderate (office, printers, chatter).