Clinic Office Administrator

Join our dedicated team at a mid-sized clinic in Lenoir, where we prioritize patient care and service excellence. We are currently seeking a responsible and dependable Front Office Administrator to join our Lenoir, NC location. This is a full-time position with office hours on Monday through Friday, from 8 AM to 5 PM. We provide on-the-job training to ensure your success in this crucial role.

Job Responsibilities:

- Welcome patients with courtesy and compassion, creating a positive and welcoming atmosphere.

- Ensure that patients have completed all necessary paperwork for efficient and accurate record-keeping.

- Manage patient appointments to optimize the clinic's workflow and meet patient needs.

- Operate a multi-line switchboard telephone system, providing prompt and professional assistance to callers.

- Verify insurance coverage and obtain necessary authorizations for patient services.

- Conduct thorough checks on patient benefits to facilitate accurate billing.

- Enter patient demographics into the Electronic Medical Records (EMR) system.

- Scan and file documentation accurately to maintain organized and accessible records.

- Prepare patient charts for the next day, ensuring seamless operations.

- Assist in ordering necessary devices for patients as required.

- Type notes and file paperwork with attention to detail.

- Handle the collection of payments with accuracy and professionalism.

Requirements:

- Maintain a friendly and positive attitude in patient interactions.

- Demonstrate professional phone etiquette at all times.

- Possess strong organizational skills for effective task management.

- Ability to multitask in a fast-paced medical office environment.

- This position does not allow for remote work.

Benefits:

401(k)

401(k) matching

Dental insurance

Employee assistance program

Health insurance

Life insurance

Paid time off

Vision insurance

Experience:

Medical office: 1 year (Preferred)

Medical billing: 1 year (Preferred)

EMR systems: 1 year (Preferred)

Insurance verification: 1 year (Preferred)

Work Location: In person

If you are a motivated individual looking to contribute to a positive patient experience and possess the required skills, we encourage you to apply. Join us in making a difference in the healthcare community. We look forward to welcoming a new member to our team!

Job Type: Full-time

Pay: $15.00 - $16.00 per hour

Expected hours: 40.00 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• High school or equivalent (Preferred)

Experience:

• Medical receptionist: 1 year (Preferred)
• Insurance verification: 1 year (Preferred)
• EMR systems: 1 year (Preferred)
• Medical billing: 1 year (Preferred)

Ability to Relocate:

• Lenoir, NC 28645: Relocate before starting work (Required)

Work Location: In person