Clinical Office Mananger

Upbeat, fast-paced, creative, energetic medical practice in Charlotte, NC seeks full-time Office Manager for obesity medicine practice with 8 employees and 2 clinicians.

Your job will be: to maintain an environment of caring, joy, and comfort where both patients and staff can thrive.

Duties include, but not limited to:

• Facilitating and maintaining an ambiance of joy
• Anticipating needs of staff so they can easily help patients and keep the schedule running smoothly
• Addressing patient's concerns by taking into account what will actually benefit the patient the most, as well as the effects on other patients and staff morale
• Interviewing, hiring, training, and supervising employees
• Conducting performance reviews and recommending bonuses/raises
• Monitoring, correcting, reprimanding, and terminating employees if needed
• Covering for other staff when we are short-handed
• Coordinating staff during work disruptions (eg. power/internet outages)
• Managing relationships with vendors, suppliers, maintenance/repair technicians, and others
• Maintaining software, hardware, and payments system
• Working with in-office lab company, condominium association, and Emsculpt NEO representatives
• Helping patients deal with insurance companies for medicine coverage by doing prior authorizations
• Maintaining regulatory compliance

Our office:

You will be joining and supervising a team of medical office staff who celebrate, encourage, comfort, and prevent suffering. (There are very few medical specialties where celebrating with patients is typical.) There is no better job than to share in people's joys, motivate them to overcome their struggles, ease their pains, and save them from future suffering. When people begin exercising and eating healthy, they lose weight, feel more energy, fit in their clothes better, become more vibrant, develop increased confidence, and reverse chronic disease processes. Many people see their chronic medical problems melt away: diabetes, hypertension, knee pain, IBS can go into complete remission. Often, the changes they experience in their life extend far beyond health, and they examine themselves in-depth, renewing their passions in life, strengthening their family ties, becoming more productive at work, and growing spiritually. It's an amazing feeling to know that you are helping someone with their struggles and triumphs during their own personal journey. The job of everyone at our medical office is to contribute to their success and make everyone feel as welcome as possible.

Required:

• Friendly, upbeat personality
• 2 years of Medical office manager experience
• Creative problem solving skills
• Adaptive traits with ability to change as time and technology advance
• Strong conflict resolution skills
• Ability to handle multiple tasks and appropriately prioritize
• Requiring limited supervision and ability to act independently

Training:

Your training will be from the current office manager of 12 years

Schedule:

Mon/Wed/Thurs 7:30am-5pm, Tues 7:30am-7pm, Fri 7:30am-3pm. Weekends and holidays off.

Benefits after completion of training period (typically 3 months) include:

• Health insurance
• Life insurance
• Dental insurance
• Disability insurance
• Paid holidays
• Paid-time-off
• Matching 401(k)

Compensation:

$80,000 - $100,000 Annually

Job Type: Full-time

Pay: $80,000.00 - $100,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Monday to Friday
• No weekends

Application Question(s):

• How close do you live to 411 Billinglsey Rd Charlotte, NC 28211?
• Do you have at least two years of medical office manager experience?

Ability to Relocate:

• Charlotte, NC 28211: Relocate before starting work (Required)

Work Location: In person