Clinic Laboratory Technician - Hiawatha Pediatric Clinic

Clinic Laboratory Tech

Hiawatha Pediatrics Clinic

Full-Time (40hours/week) Monday-Friday, 8:30a-5:00p, occasional Saturday 9a-1p

Performs phlebotomy duties and all routine technical procedures following technical protocols as allowed by CLIA ’88 using the principles of quality control. Also, performs Patien Service Representative duties 

Why UnityPoint Health?

·         Culture – At UnityPoint Health, you matter. Come for a fulfilling career and experience a culture guided by uncompromising values and unwavering belief in doing what's right for the people we serve.

·         Benefits – Our competitive Total Rewards program offers benefits options like 401K match, paid time off and education assistance that align with your needs and priorities, no matter what life stage you’re in.

·         Diversity, Equity and Inclusion Commitment – We’re committed to ensuring you have a voice that is heard regardless of role, race, gender, religion, or sexual orientation.

·         Development – We believe equipping you with support and development opportunities is an essential part of delivering a remarkable employment experience.

·         Community Involvement – Be an essential part of our core purpose—to improve the health of the people and communities we serve.

Hear more from our team members about why UnityPoint Health is a great place to work at https://dayinthelife.unitypoint.org.

Patient Care

·       Assist in the delivery of primary health care services and patient care management.

·       Demonstrates competence in the skills necessary to carry out assigned duties by participating in competency reviews and proficiency testing on a regular basis.

·       Collect and prepare blood samples using a consistent patient labeling identification system for performing routine laboratory procedures.

·       Assure the reliability and safety of blood products utilizing appropriate collection and processing procedures to avoid inadequate specimens.

·       Communicate results in a timely manner to appropriate health care personnel.

·       Demonstrate an understanding of established policies and procedures included in Procedure Manual, Lab Manual, Safety Manual, and  CLIA regulations or policies from other laboratory regulatory agencies such as CAP and COLA.

·       Assume responsibility and accountability for the quality and quantity of service delivered.

·       Perform phlebotomy duties, assist other employees with difficult phlebotomy situations, interact with patients, families, visitors and staff in a positive manner.

·       Assist provider and other clinical staff with obtaining basic vital information that is required for preparing patient for examination as directed by Clinic Administrator and/or Director after completion of Vital Signs Competency.  Does not include immunizations, dispensing of medication, or assisting in procedures.

Administrative

·       Provide appropriate and timely documentation in the patient’s electronic health record using standardized workflows and processes.

·       Performs and documents quality control, instrument and general maintenance, troubleshooting and proficiency testing as deemed necessary by CLIA.

·       Provide information to appropriate regulatory agencies (i.e. health department).

·       Facilitate and support relationships between providers (e.g. within clinic, referring) and with ancillary services.

·       Demonstrate the knowledge that patient and workplace safety is a priority by preventing errors, accidents and infections and reporting potential or actual concerns immediately.

·       Understand inpatient and outpatient specialty procedures.  Responsible for compliance with precertification requirements.

·       Thoroughly understand anatomical impact (phases/stages, thresholds) for clinic specialty services including co-morbidities and influences impacting patient care and treatment.

·       Thoroughly understand testing (lab and procedures) values and relationship to patient status with accountability to take next steps, as appropriate to scope and licensure.

Required

·       High School graduate.

·       High school diploma required if work is performed in a complex CLIA lab.

·       Previous phlebotomy experience or certification.

·       Valid driver’s license when driving any vehicle for work-related reasons.

·       BLS

Preferred

·       Graduate of an accredited program for Medical Assistants, Licensed Practical Nurses or Registered Nurses preferred.

·       Current CME certification for Certified Medical Assistant or current license to practice nursing in the State of Iowa/Illinois for Licensed Practical Nurse or Registered Nurse preferred.