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SalaryCompany Overview
POOLCORP is the leading business-to-business distributor of swimming pool and landscape supplies, equipment, and related outdoor living products. Through our subsidiaries, SCP Distributors LLC, Superior Pool Products LLC, and Horizon Distributors Inc., we operate in more than 420 wholesale Sales Centers worldwide with nearly 6,000 employees serving the needs of customers by offering a wide array of products and value-added support.
Our Covington, LA headquarters provides exceptional support (i.e., IT, HR, Finance, Marketing, Legal, Purchasing, Sourcing, etc.) to each of our Sales Centers. Our extraordinary company culture encompasses a high work ethic, an entrepreneurial spirit, and a community presence all within a family-oriented work atmosphere. At POOLCORP, we strive to employ only the very best.
Why POOLCORP?
Because it's a place where you can make an impact and grow! At POOLCORP you'll find a wealth of opportunities that support your individual and long-term career goals. Our stable work environment is further enhanced by our generous compensation and benefits package. Publicly traded since 1995, POOLCORP is a global organization with a long history of continuous success - clearly making it an industry leader - in so many ways!
So, end your job search here - at POOLCORP - Where Outdoor Living Comes to Life!
Location: Covington Support - 109 Northpark Blvd., Covington, LA 70433
Job Summary:
Technician focused on keeping a fleet of 5,000 desktops/laptops Windows 10, and Windows 11 fully up to date on all patches. This includes Microsoft updates (Windows, Office, Visio, Project, Teams, OneDrive, etc.) for builds that are still covered by Microsoft support as well as upgrading Windows/Office builds where support has expired. It also includes patches for non-Microsoft software (3rdparty) installed on client machines such as Adobe Acrobat, Google Chrome, Citrix Workspace, TeamViewer, etc.
Responsibilities:
- Troubleshoot and resolve issues with Windows clients that prevent them from patching/upgrading automatically
- Repair/upgrade the Microsoft System Center Configuration Manager (SCCM) client which is used for automation of all patches
- Manually install patches/operating system upgrades for clients where the automation fails and cannot be repaired
- Manually wiping and reimaging clients that are unable to be patched/upgraded
- Provide reporting to management on client patch level
Requirements:
- 5 years' experience troubleshooting and resolving technical issues with Windows PCs
- Extensive knowledge of Windows client operating systems (Windows 10 Enterprise, Windows 10 LTSC)
- Experience with PowerShell having the ability to write new scripts and modify existing ones
- Working Knowledge of Active Directory and related technologies
- Excellent verbal and written communications skills including telephone etiquette
- Strong initiative, decisiveness, and ability to work independently and within a team environment.
- Strong desire to learn new technologies
- Strong ability to follow documented policies, procedures and workflows
- MCP or MCSE qualification a plus
- Intune and/or SCCM knowledge a plus
Bilingual, Military, Military Spouses and Veteran applicants are strongly encouraged to apply! Currently, POOLCORP has over one hundred and twenty military personnel serving on our team. We understand the uniqueness of hiring military personnel and veterans and will support him/her in the time of duty or with the transition into new civilian professions.
All offers to external candidates for employment are contingent upon the successful completion of pre-employment drug testing and background verifications before employment is finalized.
POOLCORP, including all its subsidiaries, is a drug-free company and Equal Opportunity Employer - By Choice. The Company understands, respects, and values diversity - unique styles, experiences, identities, ideas, and opinions - while striving to be inclusive of all people. This commitment is critical to our success as a global company as we seek to recruit, develop, and retain the most talented people from a diverse candidate pool. Hiring and promotional decisions are based solely on the qualifications required for the job to be filled.
