Address
Form of work- We're transparent with our employees. You'll hear updates on company financials, how we're performing against bonus goals, and how we're responding to challenges we face.
- We're growing. For you, that means unparalleled growth opportunities and a role in shaping the direction of the company.
- We're fun. You'll work with and learn from the smartest people in the industry and have a blast doing it.
As a Client Solutions Manager you'll serve as a primary client point of contact, oversee campaign execution and project management, and lead many aspects of program management and innovation, specifically within our Amazon (retail media) business unit. In this critical role, you'll be responsible for understanding clients' business issues and goals, becoming the trusted "go to person" for clients. You'll succeed if you're a natural leader, have exceptional communication and organizational skills, and are a creative problem solver with an instinct to use data.
What You Will Do:
- Utilize your experience in digital media channels for maximum impact, specifically within the retail media network
- Act as a key day-to-day contact for assigned clients and vendors; track, escalate and solve client issues
- Partner with clients to understand their business goals, marketing objectives, and competitive constraints
- Work closely with other Kepler team members to design and execute sophisticated programs that deliver breakthrough client results
- Mentor and provide guidance for other team members
- Execute and monitor all aspects of campaign setup; measure performance using sophisticated data analysis
- Contribute to weekly, monthly, and annual client insights and strategy reports; contribute to all aspects of ongoing program analysis
Desired Skills and Experience:
- 2+ years experience in Amazon Sponsored ads and DSP, and/or similar retail media network experience is required.
- 3-5+ years of experience in digital advertising account management, yield optimization, marketing strategy/consulting, or brand management
- Experience with marketing campaign design, campaign management, and analysis
- Ability to apply innovative thinking to solve complex client marketing challenges
- Ability to "do what it takes" and manage a complex workload that spans program execution, analysis, and client communications
- Strong analytical skills, and comfort with MS Excel, data analysis and internet technologies
- Excellent listening and communication skills with strong ability to create and build relationships
- Ability to self-manage, juggle multiple priorities and pay strong attention to details
- Ability to contribute to a fast-paced, entrepreneurial, collaborative team environment
Transparency is fundamental to Kepler's culture. Our compensation strategy is designed to attract, reward, and retain the talented employees that drive Kepler's growth and success. We aim to offer competitive direct compensation and a rich indirect compensation program that demonstrates the value we place on our employees and their wellbeing.
Total Compensation:
- Base Salary: $85,000 - $106,300
- Target Annualized Discretionary Bonus: 10% ($8,500 - $10,600)
- Target Total Cash: $93,500 - $116,900
Benefits:
- Healthcare/Dental/Vision
- Unlimited PTO
- 401k Contributions
- $125/mo Mobile Phone Stipend
- $50/mo Internet Stipend
- $200/yr Home Office Equipment Stipend
- $800/yr Annual Learning Stipend
- $1,500/yr Annual Education Stipend
- Parental Leave - 12 week primary caregiver / 4 week secondary caregiver leave
- Annual Work From Anywhere 4 weeks per year
Please note that, at this time and for this position, we cannot accommodate long term future sponsorship needs for US work authorization but can accommodate OPT STEM extensions. Please note in your application, if you fall under this category.
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