Client Services Representative

Job Title: Client Services Representative

Location: Highland, NY

Employment Type: Direct Hire

Shift Hours: Monday - Friday, 8:30 AM - 5:00 PM

Pay Rate: $45,000 - $50,000 per year

Are you a seasoned professional with a knack for client satisfaction? Do you thrive in fast-paced environments where attention to detail is paramount? If so, we have an exciting opportunity for you!

Client Services Representative Requirements:

• 3 years of experience in a call center environment with a focus on B2B interactions.
• Proficiency in Microsoft Excel and comfortable working in a multi-screen Windows-based environment.
• Flexible schedule with the ability to start earlier if required by the candidate.
• Strong attention to detail and a commitment to delivering exceptional service to clients.
• Excellent communication skills, both verbal and written, with the ability to effectively interact with clients and colleagues.

Client Services Representative Responsibilities:

• Serve as the primary point of contact for clients, addressing inquiries, resolving issues, and ensuring exceptional service delivery.
• Utilize your 3 years of call center and B2B experience to effectively communicate with clients, understanding their needs and providing appropriate solutions.
• Demonstrate your tech-savviness by navigating Excel and working in a multi-screen Windows-based environment to maintain accurate records and documentation.
• Adapt to client-specific processes and procedures with flexibility and efficiency, ensuring seamless integration with their systems.
• Uphold a high standard of accuracy and attention to detail in all client interactions and administrative tasks.

If you're ready to take your client service skills to the next level in a dynamic and rewarding environment, we want to hear from you! Apply now and join our team as a Client Services Representative in Highland, NY.

Equal Opportunity Statement

Applications are considered on the basis of skills, experience and qualifications without regard to race, age, creed, color, nationality, gender, sexual preference, marital status, military background, disability or any other legally protected status. All employment related decisions, including hiring, advancement, promotion, compensation, training, discipline, termination and all other terms and conditions of employment, are made in accord with this policy.