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SalaryCapital District Veterinary Referral Hospital is expanding our emergency services and is looking to add a Client Care Specialist to join our growing specialty and emergency team.
Shift: This position will be full-time, required to work 1 weekend shift each week. The shifts will be afternoon shifts going into the later evening hours. Must be flexible.
About the Role: The Client Care Specialist will demonstrate exceptional Client Service skills at all times to represent the organization and perform day-to-day operations of the front desk while consistently following Client Care Specialist protocols to complete tasks. Some of the essential responsibilities are to:
- Educate and advise clients regarding CDVRH services, products and practices
- Prepare and review documents and medical records accurately and completely
- Assisting clients with general information, appointments and invoicing
- Admit and discharge pets from appointments and services and schedule follow-ups as needed
- Accurately update and maintain client/pet records and files in accordance with Ethos and legal requirements
Compensation:
- Starting $22 - will increased based on experience & skill set
Qualifications:
- Qualified candidates should possess excellent interpersonal skills and able to develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.
- The right candidate will have a fundamental knowledge of windows based computer programs.
- If you are a flexible, energetic, personable individual looking for an opportunity, please submit letter of interest and resume
- Ability to recognize and seek guidance in all client-related cases where protocol does not apply
Benefits of Working at Capital District Veterinary Referral Hospital:
- Compensation is based on experience and skill level.
- Full-time benefits include health with an optional 100% employer paid plan, dental, vision, disability and life insurances, flex-spending accounts, 401(k), Employee Assistance Program, paid time off, uniforms, and a generous CE allowance.
Ethos Veterinary Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
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Tags: RVT, Registered Veterinary Technician, Registered Vet Tech, Registered Vet Technician, Registered Veterinary Tech, CVT, Certified Veterinary Technician, Certified Vet Tech, LVT, Licensed Veterinary Technician, Licensed Vet Tech, Credentialed Veterinary Technician, Credentialed Vet Tech, Credentialed Veterinary Tech, Veterinary Technician, Veterinary Tech, Vet Tech, Vet Technician, Veterinary Assistant, Vet Assistant, Technician Assistant, Tech Assistant, Kennel Assistant, Kennel Technician, Kennel Tech, Animal Assistant, Veterinary Nurse, Vet Nurse
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