Client Services Manager - Home Health Care

Client Services Manager
CareOne Senior Care is looking for a Dynamic High Energy and Organized Healthcare Professional to join our team. The Client Services Manager will do some sales & marketing, care management, complete in-home client assessments, quality assurance, oversee client starts, and when needed provide caregiver training.
CareOne is a leading Home Care Agency providing in-home and facility care services throughout all 5 counties of Greater Southeast Michigan. Our service and product portfolio is quite different than other home care agencies and offers more comprehensive all inclusive services. Besides standard non-medical services, we also provide specialty services, complimentary products, programs, and a division of CareOne that is the only one of its kind in this entire market area.
Are you looking for a great career opportunity? Possibly considering a change? Have experience in Home Health, Hospice, Private Duty, Social Work, Sales, or a related field? If so, we would love to heard from you.
For the right individual, this is a unique and exceptional career opportunity. You will create your own destiny with unlimited earning potential, competitive base salary plus commission, laptop, and much more. We are looking for someone special that sees our vision, the opportunity, and wants to be part of a fun, growing, and exciting business!
Healthcare experience, great contacts, and basic Home Health clinical knowledge are highly preferred.
Position Responsibilities:

• Blueprint territory, build a business plan & strategy with action steps, and identify a success plan in working with key referral sources to drive leads and sales revenue.
• Call on and interact with Social Workers, Case Managers, Discharge Planners, Hospitals, Rehabs, Admissions Coordinators, Senior Communities, Assisted Living and Memory Care, Elder Law Attorneys, Auto Case Managers, Home Health & Hospice Agencies, and other Healthcare Professionals.
• Build a comprehensive marketing strategy that consists of field sales and marketing, direct mail, email campaigns, newsletters, community outreach, attending senior focused events, etc.
• Perform client assessments as needed with new clients and their families in the home, a facility, hospital, or rehab in preparation for discharge.
• Manage care management, quality assurance, oversee client starts, and when needed provide caregiver training.
• Attend trade shows, conferences, networking events, and provide educational programs.
• Implement a multi-faceted marketing plan and activities including but not limited to direct mail, emails, newsletters, social media, etc.
• Be available as needed on nights and weekends to manage and grow your business.
• Facilitate ongoing business development to meet or exceed company goals and objectives.
• Provide superior customer service when greeting, handling phone calls, and responding to necessary requests by clients, staff members, and all other individuals needing assistance.
• Promote a positive image in the community and be the face of CareOne Senior Care.

Position Requirements:

• Experience in Health Care, home care, facilities, hospice, RN, LPN, Social Work, pharmaceutical sales, medical sales, medical device sales, real estate, and marketing experience is a plus.
• An energetic self-motivated professional with the ability to build strong relationships quickly.
• Excellent oral & written communication skills.
• Quick, efficient, and detailed follow up with regular customer contact and interaction.
• Minimum two years' experience in healthcare, home care, or a related field.
• Strong territory management skills, blue printing, developing successful business plans and strategies, executing sales and marketing plans.
• A proven leader with the commitment and perseverance to achieve above average success.
• Computer proficiency is mandatory: use of MS Word, PowerPoint, Excel, and ability to understand and learn use of data management programs and applications.
• Must possess a positive, outgoing, high-energy, "team player" attitude.

This is an outstanding career opportunity for the right individual. We are proud members of "The Senior's Choice", in business for 23 years and currently the largest network of home care providers in the world! This is your opportunity to be part of a great company, a supportive and fun team, and achieve new milestones in your career!
Compensation:

• Competitive base salary plus commission
• Earning Potential: $40,000 - $75,000
• Laptop
• Car Allowance or a company car
• Excellent Earning Potential

If you are interested or know of someone that might be please contact CareOne Senior Care at 248-308-2777 or apply on-line. Thank you and we look forward to speaking with you further!
WEBSITE: www.CareOneSeniorCare.com
CareOne Senior Care is an Award Winning home care agency serving Oakland, Livingston, Macomb, Washtenaw and Wayne Counties in Southeast Michigan!