Job Description
- Greet patients, their pets, vendors, and other visitors to our emergency clinic
- Answer patient questions, provide assistance and directions when necessary
- Field all phone calls and send emails
- Register new patients and update necessary records
- Distribute forms and paperwork to patients and then check them over to ensure that required fields are completed appropriately
- Process bills, invoices, and patient payments in office
- Maintain confidentiality of all patient records
- Ensure that the waiting room environment remains quiet, calm, organized and welcoming
- Uphold the positive reputation of our emergency clinic by always treating visitors in a friendly, welcoming, and compassionate manner
We'll love your experience, passion, drive, and ability to work well with a team. This is a full-time position for an experienced (at least 2 years) in a Veterinary setting.
Benefits include:
- Short Term Disability paid for by employer
- Complimentary Life Insurance $25,000; with options to purchase additional voluntary benefits for self or family
- Company Sponsored Employee Assistance Program (Headspace)
- 401K with 100% company match up to 3% and 50% company match up to 5%, eligible after 6 months of employment
- Kaiser/UMR Insurance Plans with multiple options
- Flexible Spending Account or Health Savings Account options
- United Healthcare Dental Insurance; includes a 100% paid premium option for team members
- United Healthcare Vision Insurance options
- Long Term Disability option
- Progyny-Fertility and Family Building Support (up to $10,000)
- Team Member Discounts for Pet Care
- Paid time off-inclusive of sick, personal, and vacation
- LGBTQIA+ support with FOLX HEALTHCARE (if UMR enrolled)
- Sword Digital Musculoskeletal & Physical Therapy Program (if UMR enrolled)
- Referral Bonus Program
- DailyPay on Demand