Client Relationship Manager

Client Relationship Manager

MentorWorks Education Capital, a workforce development company, is looking for a Client Relationship Managerto join one of our employer partners. Candidates will be screened by the MentorWorks team. If selected, the candidate will move on in the process to our employment partner.

Job Description

Our employer partner has an immediate need for a Client Relationship Manager to join a fast-growing company in San Antonio near the airport with an inviting and energetic culture that has consistently been recognized as one of the best in the industry. The ideal candidate will be customer-focused, detail-oriented, organized, and have an entrepreneurial spirit. Experience working in a brokerage firm with HEB or a large retailer as a liaison is a huge plus. Advanced Excel skills are required for this role - please do not apply unless you are a master at Excel.

Client Relationship Manager Key Responsibilities:

• Accurately enter a high volume of data from multiple sources into the customer portal

• Manage day-to-day relationships
  • Email inquiries and requests
  • Manage and maintain assigned project calendars
  • Phone inquiries
  • Create and manage various Excel cost, sales, and information tracking reports
  • Appropriate follow-up
  • Maintain internal database
• Prepare CEO for sales calls and conduct appropriate follow-ups
  • Fine-tune PowerPoint decks & pricing
• Logistics
  • Communicate shipments & shipment deliveries

Client Relationship Manager Skills:

• Strong computer and keyboard skills, which include MS Office, PowerPoint, Word, Advanced Excel, and Outlook. MS Office certification is a plus
• Database management
• Proficient mathematical skills
• Analytical ability to develop and implement improvements or recommendations
• Effectively handle multiple projects simultaneously in a deadline-driven environment
• Complete multiple projects timely as scheduled
• Organize and prioritize daily duties in order to meet needs
• Ability to problem solve and devise creative solutions
• Perform under tight deadlines while maintaining professionalism and enthusiasm
• Proactively collaborate with other team members

Education:

• Associate's / Bachelor's Degree or Equivalent Experience

Client Relationship Manager Experience:

• 5+ Years experience with the following:
  • Office environment experience
  • Data organization and entry
  • Processing/Creating purchase orders
  • Private-label product promotions
  • Tracking vendor shipments and updating destination store

Benefits/Pay/Schedule:

• Salary Competitive DOE
• Monday-Friday Schedule
• Direct-Hire Opportunity
• PTO
• Paid Holidays
• Health insurance 75% of the premium for the employee
• Bonus program

**Must have permanent US work authorization. Sponsorship is not available for this position.**