Client Relations Specialist

Client Relations Specialist

Duties:
- Provide exceptional customer service to clients via phone, email, and other communication channels
- Build and maintain strong relationships with clients, ensuring their satisfaction and loyalty
- Respond to client inquiries and resolve any issues or concerns in a timely and professional manner
- Analyze client needs and recommend appropriate products or services to meet their requirements
- Upsell additional products or services to maximize client value and revenue
- Conduct outbound calling campaigns to generate new business opportunities
- Perform data entry tasks accurately and efficiently to update client information and records

Skills:
- Excellent phone etiquette and communication skills
- Ability to analyze client needs and provide effective solutions
- Strong upselling and sales skills
- Bilingual proficiency in English and Spanish (multilingual skills are a plus)
- Experience with outbound calling and lead generation
- Proficient in data entry and maintaining accurate records

We offer competitive compensation, a supportive work environment, and opportunities for career growth. If you are a motivated individual with excellent interpersonal skills and a passion for delivering exceptional customer service, we would love to hear from you.

Please note that only qualified candidates will be contacted for further consideration.

Job Types: Full-time, Part-time

Pay: $8.00 - $12.00 per hour

Expected hours: 20 – 35 per week

Benefits:

• On-the-job training
• Paid time off
• Work from home

Experience level:

• 1 year

Shift:

• 8 hour shift
• Day shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Work setting:

• Hybrid work
• Office

Ability to Commute:

• Victoria, TX 77904 (Preferred)

Ability to Relocate:

• Victoria, TX 77904: Relocate before starting work (Preferred)

Work Location: Hybrid remote in Victoria, TX 77904