Client Partner, Lifescience - R01530486

Brillio is the partner of choice for many Fortune 1000 companies seeking to turn disruption into a competitive advantage through innovative digital adoption. Backed by Bain Capital, Brillio is one of the fastest growing digital technology service providers. We help clients harness the transformative potential of the four superpowers of technology - cloud computing, internet of things (IoT), artificial intelligence (AI), and mobility. Born digital in 2014, we apply Customer Experience Solutions, Data Analytics and AI, Digital Infrastructure and Security, and Platform and Product Engineering expertise to help clients quickly innovate for growth, create digital products, build service platforms, and drive smarter, data-driven performance. With delivery locations across United States, Romania, Canada, Mexico, and India, our growing global workforce of over 6,000 Brillians blends the latest technology and design thinking with digital fluency to solve complex business problems and drive competitive differentiation for our clients. Brillio was awarded 'Great Place to Work' in 2021 and 2022

The Client Partner position is a key role within the Brillio Customer Success team for North America, responsible for driving sales and business development strategies, and executive relationships for one of our most strategic Life Sciences/Pharma clients and a couple of other key clients. In this role, the Partner will be responsible for driving superior customer experience and revenue growth. The position also requires working with and leveraging corporate and internal digital groups. The individual will be responsible for establishing and maintaining relationships at the CXO level and creating a long-term strategic partnership with the clients. The role shall be assisted by a team of practice managers who shall help create the customer experience and delivery excellence. The Partner will act as a "trusted advisor" to his/her client and have a mix of strategic business and technology experience. With Brillo's strong presence in the Life Sciences space and our entrepreneurial culture, this position presents a dynamic growth opportunity for the right individual to contribute to a rapidly growing company in an exciting field

Primary Skills

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Job requirements

• Qualifications:


• LOCATION: This role is required to be in the NY or NJ area to focus on one or multiple NJ-based clients.
• Proven track record of delivering growth with large pharma clients (10 M) and driving strategic partnerships.
• Should have a farmer/mining approach, street smart, optimistic person capable of bringing innovative solutions and ideas and leading by example.
• Working knowledge of one of the following areas of technologies: Product Engineering, Cloud, Analytics, or Digital technologies for customer insights
• Senior executive presence and credibility - possesses an interest and passion for engaging senior-level executives in grasping and enabling the fundamentals of business change.
• Excellent communication and facilitation skills
• Exceptional client management skills and business development & delivery experience
• Experience in a global service delivery model Responsibilities:
• Establishing and managing client relationships at all levels
• Establishing and building "trust" and leveraging client context by understanding the client's overall business goals and culture
• Positioning Brillio as a Strategic IT partner and identifying new avenues for Brillio to partner, implement, and deliver within the account.
• Managing the account P&L & high-level delivery responsibility
• Mapping Brillio's capabilities and solutions to client's requirements
• Build newer relationships with one of the marquee Fortune 10 Pharma customers.

 

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