Veterinary Client Service Representative

GSVS VETERINARY EMERGENCY SERVICES is excited to announce we are hiring Client Service Representativesfor our new Emergent Care Veterinary Hospital. If you enjoy being a part of a team of compassionate, dedicated staff members committed to helping animals, then we want to hear from you!

GSVS VETERINARY EMERGENCY SERVICES is a new Emergent clinic that will be open from 11a to 9p, 7 days a week! GSVS Emergent Services is an outpatient, walk-in service.

The Client Service Representative is one of the most important positions in our practice as you are on the front lines, there to greet each client who walks in the door, setting the stage for a positive client experience. Our CSRs are ambassadors of GSVS and will be responsible for checking clients in and out of the hospital, taking payments, and fielding busy phone lines. This position requires experience in a fast-paced customer facing role, and while veterinary experience is preferred, we would happily train and invest in the right candidate.

About you:

• 1 year experience in a Client Service role
• Excellent communication skills are expected as you will often act as a liaison between the clients and the clinical staff
• Ability to answer multiple phone lines
• Data entry and attention to detail
• Comfort with taking deposits and discussing financial questions with clients
• Empathy and compassion for our clients
• Ability to be discreet and professional when appropriate
• Ability to work in a highly collaborative environment and commitment to develop long-term relationships with colleagues, clients, and community
• Positive outlook and ability to work well in a collaborative environment
• Honesty, integrity, and a desire to learn and have fun!

Shifts:

• Sunday-Wednesday: 1030AM-930PM
• Thursday-Saturday: 10AM-11PM

GSVS is proud to offer the following benefits:

• Competitive salary based on your level of experience
• Health, dental, and vision insurance, some plans paid 100%
• Maternity/Paternity leave
• Retirement Plan – 401K with employer match
• Employee Referral Bonus
• Paid Time off
• Mental health support with Talkspace
• Uniforms provided
• Pet discounts for medical care

GSVS Veterinary Emergency Services is located at 643 Route 27, Iselin NJ

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Veritas Veterinary Partners is an equal opportunity employer. In accordance with the requirements of all applicable federal, state and local laws, we welcome and encourage diversity in the workplace regardless of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status or any other legally protected status.

Applicants must be authorized to work in the U.S. Veritas does not currently sponsor applicants for work Visas, except for TN or E-3 Visa.

All current positions require the ability to speak, read, and write English proficiently. Additional fluency in other languages is preferred but not required.

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