Address
Form of work
SalaryJob Posting: Client Chief Information Officer (Virtual CIO – Account Manager)
Are you seeking a challenging role in the dynamic world of Managed Service Providers (MSPs) with ample room for growth? If so, PCS invites you to explore a career opportunity as a Client Chief Information Officer (Virtual CIO – Account Manager) with our team!
Position Overview:
As a Client Chief Information Officer (CIO), you will collaborate closely with PCS and our clients to assess their ongoing technological needs and devise strategic plans for their future IT endeavors. This role requires a keen understanding of MSP operations, exceptional customer service skills, and a robust knowledge of Microsoft products and business IT systems.
Key Responsibilities:
- Engage with clients to understand their IT requirements and goals.
- Provide expert guidance and consultation on technology planning and implementation.
- Evaluate server infrastructure and virtualization technologies.
- Offer support for basic networking, firewalls, and VPN setups.
- Leverage knowledge of MS Office 365 and Windows 10.
- Demonstrate proficiency in virtualization technologies.
- Deliver exceptional communication and customer service at all levels.
- Demonstrate strong organizational and decision-making skills.
- Utilize business acumen to align IT solutions with clients' strategic objectives.
Qualifications:
- Previous experience in an MSP environment is highly desirable.
- Proven track record in IT customer service.
- Expertise in Microsoft products and business IT systems.
- Familiarity with server infrastructure, virtualization technologies, and networking fundamentals.
- Strong proficiency in MS Office 365 and Windows 10.
- Excellent communication skills, both verbal and written.
- Outstanding customer service orientation.
- Exceptional organizational skills with a keen eye for detail.
- Ability to make informed decisions in a fast-paced environment.
- Demonstrated business acumen and strategic thinking.
About PCS:
PCS is a rapidly growing Managed Service Provider headquartered in Moorestown, NJ. We foster a collaborative team environment and prioritize a positive workplace culture. If you possess a strong IT background, stellar communication abilities, and thrive as part of a cohesive team, we encourage you to explore this exciting opportunity with us.
How to Apply:
If you are ready to take the next step in your IT career and contribute to our dynamic team, please submit your resume and cover letter outlining your qualifications and relevant experience to careers@helpmepcs.com. We look forward to hearing from you!
PCS is an equal opportunity employer and welcomes applications from individuals of all backgrounds.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience level:
- 3 years
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
