Client Care Specialist

Tired of the corporate rat race and jobs where you’re just another body?

We were too… That’s why we founded My Office Help.

At My Office Help, we have a close group of teammates who help each other and genuinely care. We don't play "Gotcha!" or deal with the drama that comes from the cooperate world of favoritism, backstabbing, or aggressive ladder climbing. That does not align with our core value of "Growing Great People!"

What is My Office Help?

It’s the premiere back-office solution for the home services industry, which is just a fancy way of saying we help service companies (plumbers, electricians, appliance repair, roofers etc.) manage their offices virtually in the same way someone in their physical office would. Scheduling and dispatching, answering customer questions, handling administrative tasks based on a client’s individual needs.

All of this and more is what our awesome team offers clients across the US and Canada.

We aren't a call center. We are the solution. We are our clients office team, letting them do what they do best while we take care of the rest.

What are our core values?

Every team member and client at My Office Help is carefully selected because they align with who we are and what we represent:

• We Grow Great People! – helping people achieve their personal and professional potential for success and happiness
• A Culture of Honor! – honesty, loyalty, and integrity in all things moral and ethical
• Promises Made, Promises Kept! – standing by our word with driven intention
• Consistent Client Satisfaction– communication, coordination, and cooperation for partnership success
• Next Level Solutions! – always evolving cutting edge technology and customer service to deliver our Next Level Experience!

All of these help us achieve our core purpose, to help business owners create freedom.

If this excites you, then you are EXACTLY who we need to add to our incredible team here at our Energy, IL headquarters.

What else do you need?

• A typing speed of at least 30 words per minute
• A basic understanding of Microsoft Office and Outlook
• The ability to type and talk at the same time
• A sincere desire to save lives, marriages, families, and deliver an exceptional experience to clients and their customers
• A strong, bright, bubbly, and outgoing personality

What isn't necessary?

• Prior technical knowledge
• Drama
• To bow and scrape or jockey for attention
• To worry that termination is one bad call away
• To ever worry about showing up to work with a feeling of dread among the most amazing team who’ve ever surfed the web!

So, what are you waiting for?

Apply today!

Job Type: Full-time

Pay: $15.00 - $17.00 per hour

Expected hours: 40 per week

Benefits:

• Paid time off
• Paid training

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Experience:

• Customer service: 1 year (Preferred)

Ability to Relocate:

• Energy, IL 62933: Relocate before starting work (Required)

Work Location: In person