Clerk

Shift Timing - scanning

Wednesday – Sunday 10pm – 630am
Thursday- Monday 10pm – 630am
Tuesday-Saturday 10pm – 630am
Sunday- Thursday 10pm – 630am
Sunday- Thursday 10pm – 630am

NOTE: Should be comfortable working in the Night Shift.

• Expertise in check negotiation and familiar with client instructions and processes.
• Cash - collect from image Capture, record on cash log, and place in safe.
• Utilizes a desk top scanner to rescan batches and insert pages into imaged batches.
• Manages multiple Queues: capable of independent client decisioning of exception items, monitor and take action on check encoding queues, Pull Originals (responsible for retrieving, handling and processing of rejected transactions)
• Print retrieval for local centralized print clients, perform reassociation and mailing of client packages. (Should be rare)
• Batches and prepares non-Image Cash Letters for shipment to Item Processing site and the distribution of merchandise received.
• Utilize Outbound Mall system for labeling closed mail and merchandise received from Mailroom Services
• Utilize Outbound Mail for address labeling for foreign items.
• Responsible for meeting customer deadlines on client decisioning transactions
• Meet customer service requests to retrieve retained documents in a timely manner.
• Ensure adherence to regulatory requirements such as HIPAA and PCI standards.
• Proactively identify and manage risk, leveraging the Risk Framework.
• Understand and live the values that support our culture.
• Adhere to policies and procedures.
• Stay informed of key priorities and business updates.
• Must be able to lift/move boxes, trays, and racks of work up to 50 lbs
• Responsible for restructuring batches.
• Position requires the operation of low-speed machinery to re-scan rejected items.