Clerical Support Services

Role and Responsibilities

Process, sort, and distribute daily incoming mail and faxes to appropriate departments for processing.

· Process and log incoming daily patient care reports

· Process insurance claim forms to attach all appropriate documentation such as the patient care report and/or insurance explanation of benefits.

· Process outgoing mail such as placing outgoing correspondence in appropriate envelopes along with mailing label, and metering the mail.

· Prepare correspondences to be scanned into the imaging system for processing or for record keeping.

· Prepare and fax Hospital Face Sheets requests on a weekly basis to include contacting the Hospital to obtain contact information for the Medical Records Department.

· Stamp and audit payments received prior to deposits to ensure accuracy of payment and payee.

· Prep and tally cash batches.

10 key skills a plus

· Cross training of front desk functions.

· Undertake any other duties as required, which are commensurate with the position.

· Adhere to all company policies and procedures

Knowledge of:

General use of office equipment or programs i.e. fax, phone, Outlook

General knowledge of Word, Excel. Typing and 10-key skills a plus

Job Type: Full-time

Benefits:

· 401(k)

· Dental insurance

· Health insurance

· Life insurance

· Vision insurance

Schedule:

· 8 hour shift

· Day shift 8am to 4:30pm

· Monday to Friday, in office (not remote)

Ability to commute/relocate:

· Rancho Cordova, CA 95670: Reliably commute or planning to relocate before starting work (Preferred)

Education:

· High school or equivalent (Preferred)

Experience:

· Customer Service: 1 year (Preferred)