Clerical Specialist - Appointment Room

We are a spine-tingling community of over 50 medical and administrative professionals, working backbone to backbone, to uphold the mission of Long Island Spine Specialists. Our aim is to provide the highest quality of individualized, comprehensive care to each patient with compassion and integrity that's straight from the spine.

We have an exciting opportunity for a dedicated Full-Time Clerical Specialist within our organization, a role that's truly the backbone of our operations. As a vital part of our team, you'll play a crucial role in ensuring our patients receive the best care possible, from the moment they call to the time they leave our office.

Job Responsibilities:

• Handle incoming calls with a friendly and professional demeanor, acting as the first point of contact for our patients.
• Schedule and confirm patient appointments, ensuring the smooth operation of our clinic's schedule.
• Provide information to callers, answering questions and addressing concerns with empathy and understanding.
• Maintain patient records with accuracy and confidentiality, ensuring all information is up-to-date and easily accessible.
• Collaborate with medical staff to coordinate patient care, acting as a crucial link between patients and healthcare providers.
• Assist with administrative tasks as needed, such as filing, data entry, and preparing correspondence.
• Contribute to a positive and supportive work environment, fostering a culture of teamwork and excellence.

Qualifications:

• One year of experience in customer service or reception, preferably in a medical office setting, where you've proven to be the spine of the operation.
• Call center experience strongly desired, as we need someone who can handle the backbone of our communication.
• High school diploma or equivalent preferred
• Bilingual preferred
• Ability to communicate, both verbally and written, with all levels of personnel – a skill that's the vertebrae of effective communication.
• Excellent attention to detail, because we need someone who can spot a spine out of line.
• Proficiency in using medical software and office equipment, ensuring our technological backbone is in top shape.
• Ability to work under pressure and multitask, keeping the spine of our operations strong even during busy times.

LISS is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, national origin, age, marital status, gender identity or expression, genetic information, disability, veteran status, citizenship status, or any other factors prohibited by applicable law. LISS takes affirmative action in support of its policy to employ and advance in employment individuals who are minorities, women, protected veterans, and individuals with disabilities.

Job Type: Full-time

Pay: $21.00 - $26.00 per hour

Expected hours: 37.5 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

Work Location: In person