Claims Specialist

About Us:
As a company, we promote a culture of honesty and integrity, and value the trust it allows us to build with customers and employees alike. Our focus on our people is what sets us apart and keeps our customers coming back to work with us!
If you are seeking to be a part of a family, this is the place for you!
Maersk Warehousing and Distribution USA LLC handles end-to-end warehousing and distribution logistics needs utilizing our strategic network of storage facilities. Our facilities are capable of receiving, storing, processing and dispatching cargo, so we can build flexibility and resilience into the supply chain process. Our integrated solutions allow us to be prepared for supply chain risks, so we can plan distribution to better achieve lead time and goals despite unexpected conditions. Our extensive experience, connections, and deep expertise across different sectors, industries, and transportation modes, means we can be counted on for process excellence that will save time and money.
JOB SUMMARY:
responsible for receiving claims information via phone & email, processing claims and entering claims data into the Claims Management System (CMS). Respond to Phone/written inquiries from customers, stations, insurance companies, etc.
Essential Functions:

• Receive claims for loss & damage, gather documents pertinent to claims process
• Set up inspections and subrogate with carriers
• Scan/upload pertinent documents (formal claims submissions, invoices, inspection reports, signed release, settlement check) into CMS
• Perform interviews and gather all statements from insured clients, physicians and attorneys for all claim information and evaluate all facts for policy contracts
• Run and issue reports, enter insurance approvals/denials in system
• Other job-related duties as required by the Director, Claims & Loss Prevention or the Claims Coordinator

SKILLS/COMPETENCIES

• Strong math and organizational skills and able to multitask
• Strong verbal and written communication skills

• Detail-oriented and able to work independently
• Excellent interpersonal skills to interact with all levels of personnel
• Must be able to politely handle customer complaints

EDUCATION:

• Bachelor's degree and/or prior office environment experience preferred

EXPERIENCE

• 2 years of experience in a Claims role with commercial vehicles

PHYSICAL REQUIREMENTS:
This is a clerical administrative position in a professional office setting. The employee is frequently required to sit, stand, walk, use hands, stoop, bend and reach. Extensive use of a phone and a PC is required. Position may require to work remotely at times
WORK ENVIRONMENT & ADDITIONAL REQUIREMENTS:
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
Company Benefits:
Medical
Dental
Vision
401k + Company Match
Employee Assistance Program
Paid Time Off
Flexible Work Schedules (when possible)
And more!
Pay Range:
$55,000-$70,000
*The above stated pay range is the anticipated starting salary range for the position. The Company may adjust this range in light of prevailing market conditions and other factors such as location. The Company will work directly with the selected candidate(s) on the final starting salary in accordance with all applicable laws.
Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.