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Form of work
SalaryJob Type:
Permanent Build a brilliant future with Hiscox
The Claims Examiner adjudicates assigned claims within given authority and provides operational support to the claims team. This person also:
- Adjusts and resolves moderate claims that includes all phases 1st Party commercial claims for our Property Team
- Accurately reviews and assesses coverage for all losses
- Completes full in depth investigations to confirm how coverage is relevant and applies it to the loss
- Manages smaller business income losses and the period of restoration
- Accurately documents claim files with all relevant claim documentation, correspondence and notes in compliance with company policies and applicable regulatory authorities
- Accurately assesses reserves for indemnity and expense payments
- With minimal supervision, drafts coverage letters, including reservation of rights and denial letters
- Drives 1st Party Best Practices to manage expense and exposure on losses
- Has a high level of customer service
- Identifies suspected fraudulent claims and tracks with special investigations unit
- Participates in Claims Projects as needed
Requirements
- 1+ years of 1st Party Commercial claims handling experience
- Advanced knowledge of claims analysis and adjusting practices
- In depth knowledge of standards for claims documentation
- Proven ability to actively and effectively negotiate settlement of moderate to complex claims
- Strong analytical skills
- Strong verbal and written communication skills
- Active insurance adjuster’s license preferred
- B.A./B.S degree from an accredited College or University preferred
Additional Factors Considered
- Subject matter expertise
- Demonstrated take charge attitude and ability to work with minimal oversight within their authority levels
- Identifies and suggests improvements to processes within the claim department and raises with manager
The Team
The US Claims team at Hiscox is a growing group of professionals working together to provide superior customer service and claims handling expertise. The claims staff are empowered to manage their claims within given authority to provide fair and fast resolution of claims for our insured and broker partners. With strong growth across the US business, the Claims team is focused on delivering profitability while reinforcing Hiscox’s strong brand built on a long history of outstanding claims handling.
What Hiscox USA Offers
- Competitive salary and bonus (based on personal & company performance)
- Comprehensive health insurance,
- Vision, Dental and FSA
- 401(k) with competitive company matching
- 24 PTO days, 2 Hiscox Days
- Ability to purchase up to 5 PTO days
- 10 Paid Holidays
- Paid sabbaticals after 5 years of service
- Dynamic, creative and values-driven culture
- Modern and open office spaces, complimentary fruit and drinks
- Spirit of volunteerism, social responsibility and community involvement, including matching charitable donations for qualifying non-profits via our sister non-profit company, the Hiscox USA Foundation
Salary Overview
$80,000 - $90,000
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Work with amazing people and be part of a unique culture
