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Salary:
Exciting Opportunity at the City of Palo Alto Library! Join Our Team as a Library Associate in the Children's Library!
Are you a passionate and experienced library professional looking for a rewarding opportunity? The City of Palo Alto Library is currently seeking a dedicated individual to join our team as a Library Associate for the Children’s Library.
About the Role: As a Library Associate, you will play a key role in leading operational and customer service duties at the Children’s Library. Collaborating with the branch supervising librarian, you'll also work alongside our library system’s circulation and daily operations staff to uphold best practices in customer service and circulation operations. Schedule will be Sunday through Thursday, 9am to 6pm.
What We're Looking For:
- Experience: Ideal candidates will have a background in library operations and customer service.
- Passion: If you're passionate about providing quality experiences to library users, we want to hear from you!
- Collaborative Spirit: Thrive in collaborative environments? You're the perfect fit for our dynamic team.
Why Join Us:
- Dynamic Team: Be part of a growing and dynamic team at the City of Palo Alto Library.
- Expansion: Join us as we expand services and introduce exciting new programs.
- Professional Growth: This is an opportunity to contribute to a high-quality public service operation and advance your career in a vibrant library environment.
- Benefits: Fantastic benefits package, to learn more click HERE.
Who Should Apply: Experienced library paraprofessionals dedicated to excellence in public service are strongly encouraged to apply.
Don't miss out on this chance to be part of an innovative and evolving library community! Apply now and be part of the City of Palo Alto Library's journey as we continue to make a positive impact on our community.
Discover, Engage, Grow – Join us at the City of Palo Alto Library!
Essential Duties:
Essential and other important responsibilities and duties may include, but are not limited to, the following:
- Performs and leads circulation tasks required to serve the public, including the following: checks materials out and in; registers and updates files of borrowers; checks status of patron accounts using the Library's automated system; accepts payments for fines, bills and fees; tabulates and records daily cash register receipts; works to resolve patron complaints
- Provides reader's advisory service to assist users in identifying library materials of interest; assists the public in use of a variety of library equipment
- Uses library technology to provide patron services, to monitor use statistics and to develop information for supervisors and managers
- Interviews, trains, schedules, and coordinates the work of hourly and volunteer staff. May train, schedule, and assign work to other staff as needed.
Minimum Qualifications:
Sufficient education, training and/or work experience to demonstrate possession of the following knowledge, skills, and abilities which would typically be acquired through:
- High school graduate and two years of college or equivalent work experience preferred
- Six semester hours of library science courses relevant to particular position available
- Two years relevant experience in a library
Supplemental Information:
- Applicants will receive recruitment status notifications via email. Governmentjobs.com account also has notification status updates.
- Applicants will be screened throughout the posting process and highly qualified candidates may be invited to interview at any time after the posting closes. The screening process for this position typically may include a virtual recorded interview and/or panel interviews preceding final interviews with the hiring manager or their designee.
This position is represented by Service Employee International Union position (SEIU).
The City of Palo Alto is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
- Participation in a Governmental 457 Deferred Compensation Plan
- Fully paid employee and dependent Dental Plan
- Fully paid employee and dependent Vision Plan
- Fully paid Life and AD&D insurance equal to annual salary
- Flat Rate City paid medical contribution which may allow employees to select a fully paid health plan
- Fully paid Life Insurance equal to one-times annual salary
- Voluntary Supplemental Life Insurance
- Long Term Disability plan
- 12 annual paid holidays
- Two to five weeks vacation annually depending on years of service per MOA
- 96 hours annual sick leave
- Direct Deposit
- Flexible Spending Account for Healthcare and Childcare expenses
- 2% at 60 formula for Classic Employees
- One-year final compensation for 2% at 60 employees
- 2% at 62 formula for New CalPers Members
- Three-year final compensation for 2% at 62 employees only
- Retiree Medical benefits for employee and dependents after 10 years of service
Please note: The City does not participate in CA State Disability Insurance (SDI) or Social Security. Since they City does not participate in SDI, City employees are not eligible to claim against the State's Pregnancy Disability Leave or Paid Family Leave programs.
