Address
Form of workJob Description
Details
Non-Exempt, At-Will Position
$18.50-$19.33 per hour, depending on experience
Benefits
Paid Sick Time: accrue 1 hour for every 30 hours worked
Paid Vacation Time, based on hours worked
13 Paid Holidays
One Floating Holiday
401(k) Plan with Employer Matching
Paid Bereavement Leave
Position Summary
The Library Store is home to a carefully curated collection of fun and eclectic gifts and goods. Located in downtown L.A.'s historic Central Library, all sales support the Library Foundation of LA.
The Library Store seeks an enthusiastic and library-loving Sales Associate to help promote and process sales, maintain the sales floor and stock areas. This person will play an integral role in customer service and driving sales growth. This position is ideal for someone who has a passion for books, witty gifts and conversing with a varied clientele. This position reports to the Director of Retail Services.
Essential Duties and Responsibilities
· On-site sales: Promote sales, answer questions, ring-up sales using point-of-sale system. Provide customer service and relay special customer and vendor issues to the Store Management as appropriate. Engage with customers about becoming an LFLA member and joining the LFLA email list. Ensure that store merchandise is attractively displayed and well stocked. Ensure that the store appears neat and orderly, including maintaining supplies and alerting Store Management when supplies are needed. Open the store at the beginning of the day. Close the store which includes balancing the cash drawer at the end of the day.
· Assist in the Receipt of New Merchandise: Unpack and prepare merchandise for display and sale in the store.
· Special Events: As requested, assist with sales at special events such as member receptions, ALOUD book signings, special LFLA events, etc. Both onsite and offsite.
· Office Administration: Light office duties; making copies, entering email addresses in database, making daily deposits, etc.
· Merchandise Knowledge and Organization of Stock Rooms: Be aware of the items we carry, and maintain a running knowledge of stock on hand. Organize and tidy up the stock rooms and offsite storage locations.
· Online Order Fulfillment: Pull items and package for shipping or in-store pickup when orders are placed online.
· Other Duties: Be familiar with exhibitions and programs at the library. Be familiar with the LFLA Membership and its benefits. Participate in annual inventory.
· Other duties may be assigned.
Schedule
· Part-time - shifts range from 5-8 hours, at a minimum of 3 days a week.
· Must be available to work a variety of hours, including Saturday and/or Sunday and mornings and evenings.
Qualifications
Minimum 1 year experience in retail and/or customer service required.
Physical Demands: While performing the essential functions of this job, the incumbent must be able to do the following: stand for extended periods; move about the store to interact with customers; bend and reach for items and other job-related functions; reach both above and below shoulder height; pull, push, and lift inventory weighing up to 40 pounds. Specific visual abilities include close vision, color vision, depth perception, and the ability to adjust focus. Must be able to visually inspect work. Manual dexterity to operate computer and other office equipment required. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made.
COVID-19 Workplace Safety Requirements
· LFLA requires all employees to receive COVID-19 vaccinations as determined unless a reasonable accommodation is approved
· This position requires on-site work at least three days per week. Requirements include interacting with customers, vendors, employees, and others who may or may not be vaccinated or recently tested. You may be required to wear personal protection equipment (PPE) required by the LA County Department of Public Health protocols and the LFLA.
