Child Care Specialist

Apply Here: https://secure.onehcm.com/ta/CHILDACTION.jobs?ShowJob=587398750&TrackId=ZipRecruiter

Position Purpose & Scope:

The Child Care Specialist has a broad knowledge of concepts, practices, and procedures within the field of early childhood education and is primarily responsible for providing Child Care referral services that assure

the provision of accurate and timely information to the public and technical assistance and outreach to

parents, Child Care providers and communities. Child Care Specialist is responsible for knowing all guidelines, regulations, and policies developed and set forth by the Board of Directors and the Director of Community Services.

 

Typical Duties:

• Provide Child Care information, resources and referrals to the general public
• Provide counseling and support for families to assist with their Child Care search
• Provide information and assistance to families in accessing community services
• Provide information on Child Care eligibility and subsidy programs to assist families with securing long term Child Care

 

• Provide assistance and ongoing support to families with their enrollment on the Child Care

 

Eligibility List (CEL)

• Provide technical assistance on Child Care, child development, and parenting issues
• Maintain resource files and information on Child Care and child development services
• Collect, maintain, and provide information on Child Care supply and demand
• Maintain information and database of broad range of Child Care services in Sacramento County
• Maintain knowledge of the principles of a trauma-informed approach and trauma-specific interventions
• Conduct regular enrollment and updating of child care providers in the referral files including listing of trauma informed care providers
• Participate as a contributing member of the Child Action, Inc. Resource and Referral Program
• Integrate Touchpoints principles and assumptions into services provided to parents and Child Care providers
• Participate in Community Education including community fairs and events
• Attend staff meetings, training and unit meetings
• Participate in staff development and community training opportunities
• Participate in the assessment, planning, and development of program services
• Document and track participant activity for program reports and service planning
• Provide technical assistance and referrals to “walk-in” clients
• Register and facilitate workshops, training, and educational opportunities for caregivers, Child Care professionals, and parents
• Proactively looks for solutions to increase efficiency of work flow
• Perform other duties as assigned

 

 

Education & Experience:

• Associate’s degree in a field that develops skills related to typical duties; two years of additional professional experience may substitute for the required education; and One (1) year of relevant experience in related

 

Qualifications, Knowledge, Abilities:

• Knowledge and competency of Microsoft Office and other database applications, administrative and clerical procedures and systems such as managing files and records, and other office procedures and terminology
• Knowledge of County, State and Federal program requirements for Child Care subsidy programs and Child Action, Inc. program requirements
• Demonstrate comprehensive knowledge of Child Care and development system and services
• Demonstrate interpersonal skills to relate tactfully and diplomatically with a diverse group of people
• Demonstrate the ability to listen and respond to concerns and problems; and to comprehend the specialized needs of parents from diverse cultural and ethnic backgrounds
• Demonstrate sensitivity and ability to recognize and identify problems and needs to make competent referrals
• Demonstrate strong organizational, planning, and time management skills
• Excellent analytical, math, and computer skills
• Excellent verbal and written communication skills, customer service, and public speaking skills
• Broad knowledge of commonly used concepts, practices and procedures within the field of early childhood education
• Ability to use experience and judgment to plan and accomplish goals
• Ability to maintain confidentiality of information
• Works under limited supervision
• Ability to work effectively with others
• Ability to comply with agency safety and ergonomics policies and practices
• Ability to meet the requirements of daily attendance
• Must be able to work additional overtime and weekend hours as required
• Ability to understand the problems and issues facing families from a variety of ethnic and economic communities and provide information and services in a respectful and empathetic manner
• Must successfully complete the State of California Trust Line Registry process

 

Physical Factors:

• Works in an office setting. Work is primarily sedentary but may also work outdoors at field sites on an incidental basis and requires light physical effort; may require greater physical effort on an incidental basis.
• Possess visual capability and digital dexterity to operate a computer and other standard office equipment
• Make fine visual distinctions upon proofreading written documents and viewing information on a computer screen
• May be subject to various job demands such as high volume of work and tight deadlines
• This position requires travel. Staff applying for or holding positions will be required to successfully meet Child Action, Inc.’s motor vehicle

 

FLSA Status: Non-Exempt