Chief Operations Officer, Affordable Housing

Peter Gray Executive Search is posting this position on behalf of Urban Housing Solutions in Nashville, Tennessee.

More information about the organization and position are in the job brochure: bit.ly/UHS-COO-job

Urban Housing Solutionsis Nashville, Tennessee’s largest and most innovative nonprofit Affordable Housing provider.

UHS is hiring for an experienced and capable Chief Operations Officer to serve as second in command to the Chief Executive Officer, and lead the Residential Services, Facilities, Compliance, and Property Management teams, comprising over three-quarters of the organization.

This is a great opportunity for someone with significant experience in Affordable Housing management.

Deadline: rolling. The position is open until filled.

It was posted on January 16, 2024. Rather than setting an application deadline, we are considering applications and holding interviews on a rolling basis. For best consideration, please apply promptly, and complete all questions in the application. Our goal is to fill this position by April 2024.

Essential Responsibilities Include:

People leadership and management

• Provide leadership, guidance and supervision to the Resident Services, Compliance, Facilities, and Property Management teams, relaying pertinent information to leadership.

Financial management

• Oversee the annual budget development process for all UHS properties and Resident Services team.
• Establish budgets and management practices for new real estate developments, and monitor annual property budget performance for variances.
• Hold monthly financial performance reviews with the Finance team.
• Monitor market conditions and set rent levels.

Board and strategic plan engagement

• Track monthly performance measures against the strategic plan, and report key findings to leadership and the Board.
• Present progress updates on strategic goals and objectives at quarterly Board meetings.
• Develop company goals in alignment with strategic objectives annually with leadership and the Board.
• Serve as staff leadership liaison to the Operations & Resident Services Committee, engaging with the UHS board member chairing that committee.

External engagement

• Serve as a primary ambassador and public face for the company – attending networking events, sitting on trade organization committees, presenting at conferences, etc.
• Participate in recruiting and interviewing to ensure that Urban Housing Solutions is an employer of choice.

Experience Sought:

• Extensive experience in Affordable Housing management and community development, including significant property management experience in public/nonprofit housing.
• Extensive experience in developing and implementing strategic and business plans and supervising multiple staff.
• Experience developing policies and procedures for residential property management and residential services.
• Working knowledge of budgeting, human resources management, and project development.
• Microsoft Office Suite proficiency. General computer literacy for daily email, word processing, data entry, spreadsheet use, graphics, etc.
• Bachelor’s degree or higher in business, management, urban planning and development, or a related field preferred. Comparable experience will be considered.

Again, the above is a shortened version of a more detailed job description found in the job brochure: bit.ly/UHS-COO-job

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Relocation assistance
• Retirement plan
• Vision insurance

Schedule:

• Monday to Friday

Application Question(s):

• Location fit: Nashville, Tennessee. How convenient and appealing is the job’s Nashville, Tennessee location for you? Would you relocate? (Financial assistance for relocation available.)
• Compensation fit: Is the position’s starting salary and benefits package acceptable to you? (Salary of $130,000 - $150,000. Urban Housing Solutions’ excellent employee benefits include employer-subsidized group health plan; dental and vision plans; life and supplemental insurance; 401(k) retirement plan with a generous employer match; health savings account; and generous paid time off.)
• Cover letter statement: How have your skills and experiences prepared you for the Chief Operations Officer position at Urban Housing Solutions? It would be helpful if your comments address the “Experience Sought” section found on page 7 of the job brochure: bit.ly/UHS-COO-apply. In particular, the position requires significant property management experience in public/nonprofit housing.
• Inclusive Leadership: Urban Housing Solutions champions a culture of justice, diversity, equity, and inclusion. If not addressed in your cover letter statement, how have you demonstrated inclusive leadership, and what is your vision for inclusive leadership at UHS?
• Additional comments? (optional)

Work Location: In person