Chief Operating Officer

Harms Oil is a trusted leading petroleum distributor serving the northern Midwest as a main supplier of gasoline, fuel, lubricants, propane, and renewable fuels. Within our region we have office locations based in Omaha, NE; Sioux Falls, SD; Brookings, SD; and Aberdeen, SD.
Harms Oil is seeking a strong leader based in our Brookings, SD corporate office to lead daily Operations. Alternative locations are Sioux Falls, SD or Omaha, NE with travel as needed.
Position Summary:
The Chief Operating Officer is responsible for providing senior-level leadership and management of the Transportation and Dispatch divisions for Harms Oil Company. This position delivers the highest levels of customer service, profitability, operational efficiency, and employee engagement. Lead dispatching activities, and manage the fleet while ensuring a safe operation by adhering to all relevant laws and regulations.
Responsibilities/Duties:

• Responsible for the overall delivery and dispatch functions to include but not limited to the development and implementation of strategies around daily servicing customer accounts, setting and achieving standards of performance tied to daily business, expanding on freight sales, analyzing freight rates, backhaul opportunities, other market opportunities and operational systems that maximize dispatch, truck and driver efficiency providing cost-effective, on-time accurate product delivery.
• Manage the business opportunities by leading short and long-term market strategy for the company. This requires continual communication and alignment with the Sales and Transportation teams. Take initiative to solve and implement.
• Improve efficiency, profitability, and business performance and implement continual process-improvements.
• Lead full life-cycle management of operational incidents and root cause analysis and embed learnings back into the organization.
• Responsible for implementation, utilization and maintenance of loss prevention protocols as required by fleet insurer (insurance captive). Development and implement fleet loss prevention and safety policies in conjunction with fleet insurer to reduce the frequency and severity of auto liability, physical damage, and work comp related losses.
• Ensure strict adherence to all respective safety, regulatory and compliance policies, and laws.
• Ensure complete customer satisfaction by leading the coordination of activities and cross-functional teams to deliver fast, effective decisions.
• Review and improve organizational effectiveness by developing processes, coaching employees, establishing a high performing work environment, and creating innovative approaches for improvement.
• Provide senior level partnership with internal IT department to influence and deliver technology and systems to improve operational efficiency.

• Bachelor's Degree in business, logistics, or a related field.
• 10+ years senior management experience in the trucking industry (petroleum is a plus).
• Self-directed and able to prioritize, make decisions, and meet deadlines with professional, quality results.
• Leadership strengths demonstrated by holding people to high standards, ability to coach and develop others, and modeling of positive behaviors and values.
• Articulate with excellent verbal and written communication skills. Able to interact effectively throughout all levels of the organization.
• Hands-on leadership style with willingness to do any task at any time.
• Ability to identify, measure and manage key indicators to drive business performance.
• Ability to multi-task with conflicting priorities in a fast-paced environment while maintaining a customer-oriented demeanor.
• Dispatch experience is a plus.
• Knowledge of principles and methods for moving hazardous and non-hazardous material.
• Knowledge of DOT, EPA, OSHA and other pertinent laws and regulations.
• Mechanical aptitude.
• Computer skills, with knowledge of Excel, Word, and other basic office systems. Learned knowledge of internal dispatching systems.

• Low Deductible & High Deductible Health Plans
• Health Savings Account with High Deductible Plan
• Vision & Dental Insurance
• Supplemental Insurance - Accident & Critical Illness
• 401(k) Retirement - 6% Company Match
• Profit Sharing
• Paid Time Off (PTO) - Allows roll over into the next year
• Paid Holidays