Chief Information Officer

Executive Leadership

• Participate in the development of Redwood Credit Union’s plans and programs as a strategic partner of the Senior Leadership Team.
• Evaluate and advise on the impact of long-range planning, introduction of new programs/strategies and regulatory action.
• Enhance and/or develop, implement, and enforce policies and procedures through systems that improve the overall operation and effectiveness.
• Assess and ensure the confidentiality, integrity and availability of data and systems utilized by RCU.
• Align and evolve RCU’s technical capabilities commensurate with its business model and strategic objectives.
• Attend and actively participate in Board of Directors meetings, Senior Leadership Team, Project Governance Committee meetings, Technology Integration, strategic planning sessions, etc.
• Lead strategic technological planning to achieve business goals by prioritizing technology initiatives and coordinating the evaluation, deployment, and management of current and future technologies.
• Create and manage an enterprise-wide IT security program that is focused on protecting Member information and ensuring the integrity and resilience of RCU’s IT systems and infrastructure.
• Represent Redwood Credit Union to outside entities such as examiners, auditors, vendors, and support companies.
• Participate and represent Redwood Credit Union at various internal and external functions to promote its services and commitment to our industry and the communities we serve.

Planning

• Translate the Credit Union's strategic and tactical business plans into business management strategies and operational plans.
• Participate in the development of the Credit Union's plans and programs as a member of the Senior Leadership Team.
• Develop and implement plans and policies to attain goals and objectives, measure progress, and implement adjustments as appropriate.
• Review and approve short- and long-term goals and objectives for all areas of responsibility.
• Provide strategic input and leadership on decision-making issues affecting the Credit Union, i.e., evaluation of potential properties, alliances, acquisitions and/or mergers.
• Direct budget preparation for areas of responsibility and monitor and adjust for variances.
• Review and identify cost effective and efficient utilization of Redwood Credit Union resources.

Program Management

• Review, with directs reports, the employment, counseling, performance evaluation, training, motivation, discipline, and assignment of duties of areas of responsibilities for staff.
• Develop controls to monitor areas of responsibilities activities.
• Evaluate the effectiveness of areas of responsibilities, activity statistics and reports.
• Delegate, coordinate, and review all work to ensure quality of work and efficient productivity of staff.
• Conduct leadership meetings to disseminate pertinent information, and discuss procedures, policies and/or problems to ensure optimum teamwork at all times.
• Review reports and recommend specific changes to improve efficiency and productivity while keeping costs down.
• Assure the accurate preparation and timely submittal of reports to appropriate departments and agencies.
• Provide leadership and guidance for direct reports and establish and communicate job responsibilities and performance expectations to ensure mutual understanding of desired results.
• Recruit, select, train, motivate, mentor, evaluate, and develop direct reports.

Non-Essential Functions

• Staff liaison to various board committees.
• Establish and maintain relationships with key contacts in the community including volunteer centers and non-profit organizations; participate in community events.
• Perform other duties as assigned.

Supervisory Responsibilities

• SVP/Information Technology
• SVP/Product, Project & Corporate Real Estate

Physical Requirements

• Ability to stand, bend, stoop, sit, walk, twist, and turn.
• Ability to lift up to 15 pounds.
• Ability to use a computer keyboard and calculator.
• Work environment is indoors, majority of the time is spent at a desk.

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  Ability to plan, organize and effectively run a multi-faceted and dynamic Information Technology department of a mid-size organization.
• Thorough knowledge of all aspects of financial institution information technology methods practices and services.
• Current knowledge of all laws, rules and regulations pertaining to information technology.
• Through knowledge of modern management techniques and practices.
• Strong negotiation, persuasion, and public speaking skills.
• Skill in establishing future business directions including developing long range plans impacting business success.
• Skill in establishing, articulating, and modeling organizational vision and goals.
• Knowledge of computer operations and network and software administration.
• Skill in the operation of a personal computer with word processing, spreadsheet and presentation software and Intra/Internet access.
• Ability to analyze problems and opportunities, identify and evaluate alternatives, and develop sound, effective approaches.
• Ability to plan, implement, and evaluate the achievement of goals, objectives, and work plans.
• Ability to lead, motivate, and supervise team members.
• Ability to communicate effectively both verbally and in writing.
• Ability to establish and maintain effective working relationship with a diverse group of people including directors, regulators, Members, team members, attorneys, vendors, and other parties.
• Ability to read, analyze, and interpret complex documents.
• Ability to respond effectively to sensitive inquiries or complaints.

• Ability to stand, bend, stoop, sit, walk, twist, and turn.
• Ability to lift up to 15 pounds occasionally.
• Ability to use a computer keyboard and calculator.
• Work environment is indoors; majority of the time is spent sitting at a desk.