Job Description
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Responds in a courteous and timely manner to all guests' questions, complaints, or requests.
- Performs maintenance and repair work on the interior and exterior of the building, hotel rooms and contents, laundry and kitchen/refrigeration equipment, lighting, heating/air conditioning (HVAC) ventilation, water treatment systems, and swimming pools.
- Conduct inspections for Preventative Maintenance needs.
- Ensure inventory security such as tools, supplies, equipment, furniture, televisions, etc.
- Replenish supplies in a timely and efficient manner, minimizing waste and ensuring that equipment is prepared and operational for the next shift.
- Completes assigned work orders promptly and within specifications.
- Record and report completed repairs and items that require further attention.
- Maintains regular attendance, is consistently on time, and observes prescribed work, break, and meal periods in compliance with standards.
- Maintains high standards of personal appearance and grooming, including compliance with the dress code.
- Performs any other duties as requested by supervisor.
Job Requirements
- A high school diploma or general education degree (GED) and six months to one year of related experience and training; or an equivalent combination of education and experience. Working knowledge of carpentry, plumbing, electrical work, painting, HVAC work, and masonry. Ability to work nights, weekends, and holidays.
- Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
The work environment typically entails the following:
- Ability to work in all types of inclement weather conditions
- 1/3 to 2/3 of the time working near mechanical parts, with vibration and risk of electrical shock, in high, precarious places, on ladders, and in extreme cold and heat.
- Exposure to cleaning chemicals throughout the day
- Moderate to occasional loud noise levels consistent with the hotel environment
During performing the physical demands of this position, associates are expected to observe and adhere to safety and security procedures, promoting a safe work environment.
Physical activity typically entails the following attributes.
- Stand or walk more than 2/3 of the time
- Sit less than 1/3 of the time
- Use hands to finger, handle, or feel 75% of the time
- Reach with hands and arms 75% of the time
- Reach overhead with hands and arms 25% of the time
- Stoop, kneel, crouch, crawl, climb or balance 50% of the time
- Talk or hear 50% of the time
- Carry / Lift /Push/Pull up to 75 lbs.