The Chief Engineer is responsible to manage all aspects of maintenance associates daily. Directs, coordinates, and performs routine, preventive and emergency interior / exterior maintenance and repairs to obtain optimum efficiency and economy of the hotel's operations. Responsible for accounting/budgeting, asset protection, inventory control and associate relations of the team.
- Familiar and complies with the hotels mission and standards in performing maintenance activities.
- Maximize maintenance team potential with a balanced focus on operations, guests, employee, and owners’ satisfaction.
- Priorities and supervise the engineering department staff.
- Oversee the maintenance tasks, work orders and special projects ensuring timely and accurate completion.
- Respond to guest's maintenance needs promptly and ensure guests receive professional, efficient prompt and courteous service to hotel standards.
- Maintain the physical appearance and operational efficiency of the hotel including physical. mechanical, electrical, plumbing etc.
- Installation & maintenance of all equipment
- Ensure proper records are kept relating to all equipment for the hotel including repair and service records.
- Prepare reports as required by the leadership.
- Ensure that stores have adequate stocks of materials, equipment and tools and are kept in a clean and safe environment.
- Take responsibility for the cleanliness and safety aspects of all mechanical equipment and storage rooms.
- Ensure the proper use and periodic maintenance of all equipment.
- Perform daily and weekly property document inspections
- Ensure property, grounds, and work areas are maintained to standard and that all safety equipment and conditions are to code.
- Establish and maintain department equipment and supply inventory levels appropriate to property requirements
- Provide training to staff on supplies, inventory, maintenance and ordering procedures.
- Train engineering department staff on correct maintenance procedures and assists in repairs as needed.
- Maintain, monitor, and test hotel's emergency and security systems, features like Fire Alarm, CCTV, baggage scanners etc.
- Develop, implement, and direct all emergency programs.
- Develop, implement, and manage energy conservation programs for the property to minimize expenses.
- Ensure maintenance staff is wearing proper uniforms and comply with proper P.P.E. as necessary
- Responsible for quality service, meeting/exceeding financial goals, short- and long-term planning and day-to-day operations.
Experience:
- Advanced knowledge of building management/engineering with positive attitude, good communication skills and committed to delivering a high level of customer service.
- Minimum of 5 years maintenance experience and 3 years supervisory or manager experience in engineering hotel department highly desired.