About Dropsuite
Dropsuite (listed DSE:ASX) safeguards business information. We are a global, fast-growing, partner-centric company building secure, scalable, and highly usable cloud backup technologies for businesses. Our mission is to help business stay in business. Dropsuite performs billions of backups per day for organizations in more than 100 countries around the globe.
Dropsuite is known for its team of ‘hungry owners.’ We are hungry to win and tenacious, but at the same time we all are owners: we do not cut corners and always seek to do the right thing. We are experts in what we do, are highly customer focused and we love solving problems. We play as a team, where respect is one of our key values and we see helping others as a priority.
About the Role
Dropsuite is looking for a Channel Sales Representative. You will be responsible for managing and growing an assigned group of emerging Dropsuite partners. As a member of the Channel Sales Team, this critical role will build strong partner relationships, collaborate on plans to increase Dropsuite attach rates with the partners’ base of customers, and advocate for the needs of those partners internally with key Dropsuite stakeholders. Our ideal candidate is passionate about using a combination of analytical skills and channel business acumen to identify problems, find solutions, and improve relationships. To succeed in this role, you should have relevant sales and client experience along with a demonstrated record of channel-selling success.
What will you be doing
- Own overall relationship with assigned partners, which includes managing on-boarding, implementation, training, increasing adoption, ensuring retention, and high levels of customer satisfaction
- Establish a trusted and strategic advisor relationship to help drive continued value of our products and services
- Maintain and develop partner success strategies and best practices, as well as customer sales content, with the help of the sales manager & marketing team
- Possess strong executive presence with both partners and internally, supported by strong acumen, skills and consistent grasp of the Dropsuite business
- Voice of the partner - communicate effectively with internal stakeholders (senior-level management, Product and Marketing leaders, etc.) to educate on partner needs, risks in retention and growth, and opportunities to gain share
- Maintain existing partner metrics and data as directed
- Facilitate interaction and workflow between project team members, including marketing & product, to ensure deliverables are on time
- Prepare necessary documentation or visuals for partner to demonstrate performance of campaigns
- Work with the sales and marketing team to drill customer references and develop case studies
Our ideal candidate has
- 3-5 years of successful partner management experience with strong understanding of marketing, sales, account management, and customer success practices
- Strong verbal and written communication, strategic planning, and project management skills
- Analytical and process-oriented mindset
- Comfortable working across multiple departments in a deadline-driven environment
- Active team player, self-starter, and multitasker who can quickly adjust priorities
- A big plus if you have -
- Bachelor’s degree preferred
- Knowledge of SalesForce and MSFT apps (PP, Teams, Excel etc.)
- Event planning and presentation experience a plus
What we offer
- Competitive compensation
- Long term incentives (e.g., Stock options or performance rights – subject to performance)
- 401k match with employer match
- Health insurance for you and your dependents (medical, dental, vision, life and AD&D)
- Remote working model
- 17 days of PTO (with yearly accrual up to 20 days)
- 12 paid federal holidays per annum
- Growth opportunities
- Work in a global company with meaningful work, highly skilled colleagues, and an amazing culture
If the above excites you and you are the person we are looking for; please submit your CV, your availability and desired salary. We regret to inform that only shortlisted candidates will be contacted.
Posting Statement
Dropsuite is an Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.
Please note that only applicants residing and eligible to work in the US will be considered.