Certified Pharmacy Technician

Albuquerque City Drug (a FarmaKeio ExpressMeds company) is seeking a full-time Certified Pharmacy Technician for a minimum of 32 hours a week. This is not your standard retail pharmacy position. If you prefer a high-volume grind this is not the position you are looking for. However, if you are interested in an opportunity with a progressive workplace that seeks to reshape how retail pharmacy is done then look no further. In defining your ideal position as a Pharmacy Technician what would that look like? Would it include things like:

• Having access to a good work/life balance with an 8-hour Monday through Friday schedule and nine holidays off a year.
• Having proper staffing levels to support workflow.
• Being part of a company that values its employees and provides the support/training necessary to do your job.
• Having a manager that values your experience and skills.
• Working in a friendly and low stress environment.
• The potential for job variety where you can do more than just retail workflow.
• Being part of a growing business with future advancement opportunities.

Should any of these describe your ideal position please read further and submit your application to find out why we are pharmacy done differently.

To perform this job successfully, an individual must be able to execute each essential duty satisfactorily and be adept at multi-tasking. They must be detail-oriented and have strong organizational and time management skills. An exceptional customer service orientation is a must! They must be able to think creatively about problem-solving and look for opportunities to move tasks and projects forward in the face of potential roadblocks, keeping the company's highest level of service in mind while maintaining fiscal responsibility.

Additionally, the successful candidate will be expected to be a team member who fits into the culture of the company and works well with other team members at all levels - peer, supervisory, and subordinate. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Major Duties and Responsibilities (including but not limited to):

• Provide administrative support for company management as needed to effectively execute company activities.
• Comply with all applicable federal and state pharmacy laws.
• Interact politely and effectively with patients, practitioners, and others.
• Perform duties in compliance with SOPs and best practices, including as directed and appropriate.
• Prescription fill workflow
• Claims processing follow through.
  • Contacting patients and/or providers regarding prescription processing issues.
• Prepare completed products for dispensing.
• Prescription medication and OTC inventory.
  • Physical counts
  • Ordering
  • Receiving
• Answering incoming calls.
• Coordinating delivery of prescriptions to patients.
• Cashiering
• Maintaining a clean and organized work area.
• Assisting with management of supplies inventory.
• Assure prompt and positive action on all questions, concerns, and suggestions.
• Manage, train, and provide feedback to new and existing staff members.
• Assist with updates, edits, reviews, and additions to procedure documentation.
• Provide suggestions to improve customer service, company systems, or processes.

Job Requirements

• Technician certification (PTCB or ExCPT) and licensed in the state of New Mexico.

• Obtaining licensure in other states may be required to fulfill state specific regulatory obligations.
• Experience in retail or compounding pharmacy.
• Proven effective verbal and written communication skills.
• Superior customer service and interpersonal skills.
• Organizational skills
• Accountability
• Integrity
• Diligence
• Cashiering experience
• Capable of lifting up to 50 pounds, standing for extended periods of time and shall have no allergies to chemicals that might be used during compounding.

Preferred Qualifications

• Passionate about integrative, regenerative, and functional medicine.
• Computer Rx and/or LifeFile software experience.
• Independent pharmacy experience.
• Ability to think outside the box.
• High degree of situational awareness and detail orientation.
• Knowledge of drug cost and drug plan reimbursements.
• Bilingual in English and Spanish.
• Strong Computer Skills.

FarmaKeio is a progressive provider of retail pharmacy services. We provide a patient experience uncommon at your standard retail pharmacy. Our focus is not on filling prescriptions, but instead on the patient. We believe that the transactional nature of standard retail pharmacy is outdated and strive to offer the time and services that support the optimal health outcomes of our patients. Other pharmacies talk about it, we practice it - Pharmacy Done Differently.

FarmaKeio also has a diverse portfolio that includes an FDA-registered 503B outsourcing facility, a state-of-the-art custom compounding pharmacy, in addition to our retail pharmacy location. We are leading the way as the preferred provider of custom compounded pharmaceuticals for integrative, regenerative, and functional medicine practitioners and their patients. We are dedicated to excellence in client service and offering leading edge therapies developed by top experts using the highest-quality ingredients and advanced technologies.