Address
Form of work
SalaryAbout us
Highland Pharmacy , we are an independent pharmacy .
Highland Pharmacy is an independent retail pharmacy that is looking for a certified Pharmacy Technician who can work flexible hours according to PIC's needs. This is an exciting opportunity for Pharmacy Technicians to excel in a customer service driven environment while having the opportunity to develop and strengthen technical skills , marketing skills and administration work
Responsibilities and Duties
Customer Service
- Greet each customer in a courteous and professional manner
- Assist all pharmacy and front store customers with their questions and concerns
- Request additional help when needed to maximize customer satisfaction
- Maintain customer/patient confidentiality according to HIPAA and company standards
- Answer telephone with appropriate greeting
Operations
- Comply with all federal and state laws, rules and regulations
- Comply with ABQ BestCare policy and procedures at all times
- Adhere to workflow and ensure quality assurance standards are maintained at all times
- Maintain prescription prioritization throughout prescription processing
- Process prescriptions
- Including translation of SIG codes, product selection, counting and measuring drugs, capping and uncapping vials and bottles
- Labeling of prescriptions
- Resolve Third Party rejections and complete any manual claim forms
- Perform all register transactions, in adherence of ABQ BestCare policy and procedures
- This includes cash, check and charge transactions
- Bag merchandise upon completion of sale
- Perform all prescription pick-up procedures, in adherence of ABQ BestCare policy and procedures. Complete Prescription Pick-Up Log, validate customer address, Make the Offer to Counsel and direct customer to Pharmacist or Intern (if applicable)
- Communicate with all healthcare professionals when permissible and according to state law
- Retrieve and file prescriptions appropriately according to State and Federal Law
- Participate in all required store operational meetings
- Maintain a clean, organized and professional pharmacy department, according to Highland Pharmacy standards
- Access, input and retrieve information to/from the computer
- Stand for extended periods of time
- Assist front store operations when needed
Inventory Management
- Maintain in-stock by ensuring all inventory management policies and procedures are followed
- Utilize appropriate report(s) to maintain replenishment
- Pull outdated, damaged and recalled merchandise and prepare for return
- Assist with putting away drug orders (except CIIs) as permitted by law
Human Resources
- Support scheduling activities according to the needs of the business and workflow model
- Complete all required training programs
- Communicate with field management and corporate any required reporting.
Qualifications and Skills
Required Qualifications: Must be at least 16 years of age.Licensure requirements as per the State Laws.Must have the ability to perform the responsibilities and duties required.
Job Type: Full-time
Salary: DOE
Job Type: Full-time
Pay: $14.00 - $18.00 per hour
Benefits:
- Health insurance
- Paid time off
Physical setting:
- Outpatient
Schedule:
- 10 hour shift
- 8 hour shift
Education:
- High school or equivalent (Required)
Experience:
- Pharmacy Technician Experience: 1 year (Required)
- Customer Service: 1 year (Required)
License/Certification:
- Pharmacy Technician Certification (Required)
- PTCB Certification (Preferred)
Work Location: In person
