Certified Medical Assistant

Job Summary:

Provide patient care in outpatient physician practice under the direction of the practicing MD, MLP or RN. Responsible for staging patients in preparation to see providers. Update all patient medications in the medication history at each visit. Perform patient related tasks as directed by practice providers. Facilitate the timely communication of clinical advice to patients electronically or by phone as directed by practice providers. Ensure all needed medical records are available to care teams and providers prior to patient’s office visit. Coordinate with other team members to provide exceptional patient service. Assist with other clinical and clerical duties to ensure optimization of patient experience within the practice. The Medical Assistant should be proficient with the practice management software and the electronic health record (EHR).

Job Summary: Annual Wellness Visit Services

Responsible for accurate chart preparation for all RSFPP physicians. Schedule Medicare annual wellness visits in accordance to protocol, verify eligibility for Medicare annual wellness services, and contact patient via phone to gather responses for health risk assessment questionnaire. The candidate upholds the standards and strategic goals of the company wide Customer Services program and promotes quality service.

Minimum Qualifications:

Education: High school diploma or equivalent.

Experience: Completion of an accredited Medical Assistant Training Program. Prefer 1 year of clinical experience.

Licensure/Certification: Current Certified Medical Assistant Certification from a certifying board approved by the Board of Medical Examiners. Must have a current American Heart Association BLS for Healthcare Provider Card.

Primary Source Verification (if applicable): N/A

Knowledge/Skills: Strong patient-centered focus. Effective verbal and written communication skills. Ability to establish and maintain effective working relationships with patients, employees and the public. Ability to organize and manage competing priorities. Ability to problem solve and show good judgment. Record vital signs, patient’s chief complaint, performing ekg, etc. on all patients at every visit according to practice protocols. Phlebotomy skills preferred. Basic skill with computer keyboard, data entry functions and various software programs, e.g, Word and Internet applications. Knowledge in area of medical terminology. Basic skills with computer keyboard, data entry functions and various software programs i.e.: Word and Internet applications. Clear verbal and written communication skills as well as customer service excellence.

Knowledge/Skills: Annual Wellness Visit Services

Strong patient-centered focus. Effective verbal and written communication skills. Ability to establish and maintain effective working relationships with patients, employees and the public. Ability to organize and manage competing priorities. Ability to problem solve and show good judgment. Basic skill with computer keyboard, data entry functions and various software programs, e.g, Word and Internet applications. Knowledge in area of medical terminology. Basic skills with computer keyboard, data entry functions and various software programs i.e.: Word and Internet applications. Clear verbal and written communication skills as well as customer service excellence.

Other: Administer medications, injections and immunizations under supervision of RN, APP or MD

Contacts: Constant interaction with internal and external customers to include (but not limited to) patients, families, physicians, employees and visitors.

Work Demands/Environment:

Intermittent standing. Intermittent walking. Intermittent sitting. May require lifting or moving items up to 50 lbs. Intermittent lifting/moving patients. Intermittent use of finger/hand dexterity. Frequent reaching with hands/arms. Corrected hearing and vision to normal range. Exposure to blood, body fluids or tissue. Possible exposure to infectious materials, communicable diseases and/or other conditions common to a healthcare environment. Normal medical office environment. Ability to read and comprehend. May be required to take call and/or work weekends/holidays based on the needs of the department.

Work Demands/Environment: Annual Wellness Visit Services

Primarily sitting at desk, using telephone and working via computer in Call Center environment. Intermittent walking. May require lifting or moving items up to 50 lbs. Intermittent use of finger/hand dexterity. Frequent reaching with hands/arms. Corrected hearing and vision to normal range.. Ability to read and comprehend. May be required to take call and/or work weekends/holidays based on the needs of the department.

JOB DUTIES AND RESPONSIBILITIES-Physician Partners% OF TIME

**All patient care duties are performed under the clinical supervision of a Physician, Advanced Practitioner or Licensed Nurse**

1. Performs delegated patient care tasks under direct supervision such as, but not limited to: Measure and record the temperature, pulse, respiration rates and blood pressure. Prepare patient and room for examination and treatment and assist in such procedures by positioning lights, securing equipment, etc. Assists physician or midlevel provider in exam room with procedures, provides instructions per physicians request on medications, treatments, or follow up. Document the medical record in an accurate, concise manner written and/or electronically. Transport patients via ambulation, wheelchair or stretcher as appropriate. Assemble equipment and supplies in preparation of diagnostic and/or treatment procedures to be performed. Clean, prepare and store trays, instruments or other supplies. Returns calls to patients, calls in medications approved by physician, or enters prescription information into system for electronic prescription program. Safely administers all medications / injections to the patient per written physician order.

90%

2. Maintain accurate, complete and timely patient records. Assist in ordering supplies and assist in maintaining a well-stocked clinical area. Chart in medical records as appropriate. Transcribe physician orders accurately and completely following RSFH policy and procedure. Enters tests and requests in the computer (which are verified by a Physician). Schedules patients that need to be worked in with the physician.

10%

Performs other job duties and responsibilities as required.

JOB DUTIES RESPONSIBILITIES-Radiation Oncology % OF TIME

**All patient care duties are performed under the clinical supervision of a Physician, Advanced Practitioner or Licensed Nurse**

1. Performs delegated patient care tasks under direct supervision such as, but not limited to: Measure and record the temperature, pulse, respiration rates and blood pressure. Prepare patient and room for examination and treatment and assist in such procedures by positioning lights, securing equipment, etc. Assists physician or midlevel provider in exam room with procedures, provides instructions per physicians request on medications, treatments, or follow up. Document the medical record in an accurate, concise manner written and/or electronically. Transport patients via ambulation, wheelchair or stretcher as appropriate. Assemble equipment and supplies in preparation of diagnostic and/or treatment procedures to be performed. Clean, prepare and store trays, instruments or other supplies. Returns calls to patients, calls in medications approved by physician, or enters prescription information into system for electronic prescription program. Safely administers all medications/injections to the patient per written physician order.

40%

2. Maintain accurate, complete and timely patient records. Assist in ordering supplies and assist in maintaining a well-stocked clinical area. Chart in medical records as appropriate. Transcribe physician orders accurately and completely following RSFH policy and procedure. Enters tests and requests in the computer (which are verified by a Physician). Schedules patients that need to be worked in with the physician.

25%

3. Assist in business office responsibilities includes checking patients into our EMR (ARIA) system upon arrival in department. Answers multi-line telephone. Triage patient flow, patient scheduling, assist in ordering department supplies, filing/retrieving patient medical records. Preparing patient medical records for consultations and files/scans patient documents in our EMR. Coordinates patient scheduling for different procedures in the department and inside the Roper Healthcare System.

20%

4. Review, edit, complete daily tasks, billing and documentation in medical record for radiation oncology patients.

15%

Performs other job duties and responsibilities as required.

JOB DUTIES AND RESPONSIBILITIES-Annual Wellness Visit Services % OF TIME

1. Entering accurate, complete, and timely data in patient(s) chart for upcoming wellness appointments. Chart in medical records as appropriate following RSFH policy and procedure.

50%

2. Schedule patients that need to be worked in with physicians for Medicare Annual Wellness. Call patients to collect and record responses to health risk assessment (HRA) questionnaire linked to Medicare Annual Wellness visit. Contact office regarding HRA with any alarming responses from patient. Return calls to patients to complete HRA

50%

Performs other job duties and responsibilities as required.

PI233775014