Cdl License Permit Technician

Division Overview:

Motor Vehicle Division’s (MVD) mission is to identify and promote efficient, cost-effective programs that benefit the interests, safety, and well-being of Montana citizens. This occurs through licensing, registering, and regulating the motoring activities of the public. MVD is a critical statewide division responsible to the citizens of Montana. Dedicated staff are committed to public safety through their service, teamwork, and innovation. MVD has offices across the state, as well as over 60 partner locations. MVD continually strives to provide responsive and reliable services for a growing population and with an eye toward the future. If you would like to “Drive Customer Service” with MVD, find out more at https://dojmt.gov/driving/.

Job Overview:

The License Permit Technician 2 position will assist the MVD Driver Services Bureau, Commercial Driver Licenses team to reduce fraud and uphold the law that each commercial driver has one driving record and one license credential. The LPT 2 accesses various and highly secure data systems to access driver information, provide customer service response and maintain data integrity. Tasks will include electronic file and document audits; processing data corrections; reconciling duplicated records; correcting commercial driver records; and assisting with process improvements based upon findings and statutory requirements. The successful applicant will inquire and communicate with the courts, provide results to team members; and have an aptitude for problem-resolution both technical and with team members. The person in this position reports to the Record and Driver Control Commercial Unit supervisor.

Minimum Qualifications:

• High School diploma or equivalent.
• One year experience working with computerized data systems.
• One year customer service experience.
• Other combinations of education and experience will be considered on a case-by-case basis.

Special Instructions:

The selection procedures to be used in evaluating the applicant's qualification may include, but are not limited to, an evaluation of the résumé, a structured interview, performance test, academic transcripts, reference/background checks and fingerprint checks.

Additional materials, references or information submitted by the applicant, but not requested, will not be considered.

Successful applicant(s) will be subject to:

• Criminal History Fingerprint Check
• Driving History

REAL ID Compliant Credential Required and/or Passport:

State employees are required to present legally binding photo identification at the time of hire. Generally, this is a valid driver license, U.S. Passport or Employment Authorization ID (Form I-766).

All DOJ positions require a valid REAL ID or U.S. Passport within 60 days of hire, effective May 3, 2025.

For further information go to https://mtrealid.gov or https://www.dhs.gov/real-id-frequently-asked-questions.

HOW TO APPLY:

To be considered for this position, you must attach a résumé at the time of application.

Tip: When attaching your resume, you must mark the attachment as a “Relevant File”.

Your Résumé: Please include all work experience as well as job duties that demonstrate your qualifications for this position. Include dates of employment (month & year- start & end) and the reason you left each job.

A complete online state application is not required. To initiate an application, attach the résumé to be considered for this position. Failure to attach résumé will result in an incomplete application that will not be considered further.

Only electronic applications will be accepted. Materials submitted but not requested will not be considered in the selection process.

All documents for Veteran or Disability preference must be received or date stamped by the closing date. Please submit preference documentation to Terri Christianson at Terese.Christianson@mt.gov via File Transfer Service.

To request an accommodation with the application process, please contact the HR office.

Your service is rewarded with competitive compensation and generousState of Montana Benefits.

• Medical, dental and vision coverage
• Retirement plans
• Generous paid vacation, sick and holidays
• Pre-tax Flexibility Spending Accounts
• Employee Assistance Program

State of Montana employment may qualify for student loan forgiveness under the Public Service Loan Forgiveness (PSLF) program.

This Organization Participates in E-Verify.

Minorities are under-represented in this position and are encouraged to apply.

This position is/may be covered by a Voluntary Employee Beneficiary Association (VEBA).