CDI Operations Specialist

Description

**This is a hybrid position in the Austin, TX area**

Introduction

Do you want to join an organization that invests in you as a(an) CDI Operations Specialist? At HCA, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.

Benefits

HCA Healthcare offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
  
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
  
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
  
• Family support through fertility and family building benefits with Progyny and adoption assistance.
  
• Referral services for child, elder and pet care, home and auto repair, event planning and more
  
• Consumer discounts through Abenity and Consumer Discounts
  
• Retirement readiness, rollover assistance services and preferred banking partnerships
  
• Education assistance (tuition, student loan, certification support, dependent scholarships)
  
• Colleague recognition program
  
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
  
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

You contribute to our success. Every role has an impact on our patients’ lives and you have the opportunity to make a difference. We are looking for a dedicated CDI Operations Specialist like you to be a part of our team.

Job Summary and Qualifications

The CDI Operations Specialist will work in a hybrid capacity and will provide onsite support as needed for the CDI functions at the division and facility level. This position will interpret data that has been trended and analyzed related to CDI outcomes. The Operations Specialist will conduct focused reviews, operational projects and pilots as defined. This individual will partner with physicians to support documentation improvement opportunities. This individual must have a collaborative workstyle and communicate work effectively with senior division and facility leadership team and physician leaders across a diversity of work styles and personalities. This position requires the ability to work independently with little to no supervision.

In addition to demonstrating consistent performance of all Operational CDI functions, the Operations Specialist will:

• Communicate professionally, clearly and succinctly to provide education related to CDI, as directed by CDI Standards.
• Hold strong organizational skills and the ability to proactively prioritize needs to effectively manage day-to-day activities.
• Deliver education to key stakeholders, including physicians, residents, and advanced practice providers. Provide education in a variety of settings, including through meetings, rounding, and individualized sessions.
• Contribute to the development of documentation education and training resources for providers as defined by CDI standards.
• Review documentation data and identify clinical documentation root causes and trends.
• Represent CDI in multi-departmental projects that have clinical documentation implications.
• Participate in coding and documentation pilots and projects.
• Collaborate with multi-department teams to leverage technology for physician documentation.
• Serve as a resource for multiple hospitals within a division.
• Assist with timely physician query completion.
• Follow guidance of CDI Operations Manager and Director for alignment of tasks.
• Follow established standardized processes to accomplish daily tasks.

Strategic Relationships

• Collaborate with CDI Operations Specialists within the division team to ensure work efforts are cohesive.
• Collaborate with others and possess excellent interpersonal skills.
• Maintain communication with CDI Operations Manager on requests made of CDI resources
• Deliver information in a clear, concise and compelling manner.
• Deliver targeted and actionable communications that invites two-way professional communication. Adjust messages appropriately by audience.
• Demonstrate a willingness and ability to assist others.

Self-Development

• Demonstrate proficiency in current and emerging technologies.
• Excellent personal computer skills (MS Outlook, MS Office, Excel, EMR, 3M, Iodine and other related software).
• Independently take proactive steps toward problem resolution.
• Complete all mandatory and assigned education by established deadlines. 

Requirements: 

• Travel may be up to 25% 
• Registered Nurse - Currently licensed as a registered professional nurse or any credential nationally recognized as administered through AHIMA or ACDIS
• Bachelors degree or equivalent combination of education and/or experience
• 3+ years of experience in healthcare 
• 3+ years of experience in inpatient CDI

HCA Healthcare (Corporate), based in Nashville, Tennessee, supports a variety of corporate roles from business operations to administrative positions. Like our colleagues in any HCA Healthcare hospital, our corporate campus employees enjoy unparalleledresources and opportunitiesto reach their potential as healthcare leaders and innovators. From market rate compensation to continuing education andcareer advancement opportunities, every person has a solid foundation for success. Nashville is also home to ourExecutive Development Program, where exceptional employees are groomed to take on CNO- and COO-level roles in our hospitals. This selective program focuses on ethics, leadership and the financial and clinical knowledge required of professionals at this level of the industry.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Good people beget good people."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

We are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our CDI Operations Specialist opening. Qualified candidates will be contacted for interviews. Submit your resume today to join our community of caring!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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