Job Description
The disruptor in defining the sports and entertainment hospitality experience, Levy is recognized as the market leader and most critically acclaimed hospitality company in its industry. Twice named one of the 10 most innovative companies in sports by Fast Company magazine and one of the top three Best Employers for Diversity in America by Forbes, Levy’s diverse portfolio includes award-winning restaurants; iconic sports and entertainment venues, zoos and cultural institutions, theaters, and convention centers; as well as the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, and NHL, MLB, NBA, NFL, and MLS All-Star Games.
Detailed Responsibilities:
- Builds and maintains relationships with location partner teams to jointly secure and maximize catering opportunities.
- Ensure smooth transition and communication with location partner teams to execute a positive client experience.
- Partnering with location leadership to identify opportunities to grow revenue via sales trends, strategic menu development, and creative, new opportunities to expand catering revenue opportunities.
- Work closely with the building partner to identify win-win opportunities and areas for collaboration.
- Contribute to and manage the development of strategic sales initiatives.
- Completion of annual group sales review to identify strengths and opportunities for the future.
- Completion of annual competitor analysis within the market and working with location partners to optimize menu offerings, as needed.
- Completion of annual lost business analysis to investigate areas of opportunities resulting in increased secured business.
- Ability to analyze sales trends, client needs and wants to enhance the overall event experience.
- Proactively engaging in networking and other lead-generation activities.
- Maintains successful performance by increasing revenues, controlling expenses, and providing a return on investment for the location partner.
- Promptly respond to all client correspondence, phone, and email, including initial inquiry correspondence, proposal development for qualified leads, and all follow-up as necessary to secure business.
- Working closely with the culinary and operations team to develop menus and staffing bids to "WOW" clients and guests while simultaneously maintaining operational feasibility, cost-effectiveness, and event appropriateness for venue facilities.
- Creating Banquet Event Orders (BEOs) and catering agreements in the appropriate system and submitting them for client signature by venue deadlines.
- Works with venue or client to create floorplans and submit them to local authorities, when necessary.
- Manage client relationships to set expectations and drive positive event experiences.
- Handling client billing to ensure accurate and timely payment of deposits and final payments.
- Manages event communication to appropriate stakeholders including, but not limited to, event files for use by operations, schedule of events, and final BEOs.
- Completing maintenance and clean-up of processes in the info/Reserve system.
- Inspecting event setups to ensure they match the banquet event order.
- Other duties as assigned.
Job Requirements:
- 5+ years in a Catering Sales role.
- Hospitality or Business Degree is preferred.
- Experience working on major events is preferred.
- High level of computer literacy.
- Passion for hospitality, food, and retail.
- Excellent interpersonal and stakeholder management skills.
Curious about Life at Levy? Check it out: Levy Culture
https://careers.compassgroupcareers.com/catering-sales-manager-university-of-california-berkeley/job/27858425