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Form of workJob Description
Job Description
SUMMARY:
Manages approximately 2 – 20 employees in event operations. Responsible for the overall direction, coordination, and evaluation of events. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Additional responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work, appraising performances; rewarding, coaching and disciplining employees; addressing complaints and resolving problems.
ESSENTIAL DUTIES AND RESPONSIBILITIES DEPENDING ON LOCATION:
NOTE: The duties listed below are examples of the variety and general nature of those performed by employees in this job description. The list is descriptive only and should not be used for any other purpose. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. This is not an all-encompassing list and additional duties may be assigned based on business needs. The responsibilities listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Manages and develops Catering staff, which includes disciplining of employees, setting work priorities, conducting pre-shift meetings, coordinating training, evaluating performance and directing work assignments to meet client expectations.
Manages and develops Catering staff, which includes disciplining of employees, setting work priorities, conducting pre-shift meetings, coordinating training, evaluating performance and directing work assignments to meet client expectations.
Implements day of event plans to achieve a positive outcome of events.
Makes daily adjustments to load lists and itineraries based on customer needs and immediately informs Senior Manager and General Manager of any customer issues or complaints.
Plans and prepares load lists and itineraries based on customer needs and immediately informs Senior Manager and General Manager of any customer issues or complaints.
Plans and prepares all appropriate event paperwork including but not limited to diagrams, pull sheets and required permits.
Plans and prepares event schedules and assigns employees to specific duties and tasks.
Manages alcohol for events including checking in/out, inventory, sales and supervising guests and staff during functions involving alcohol.
Promotes future sales opportunities at events.
Develops and maintains working relationships with customers, coworkers, vendors, student organizations, faculty, staff, and University personnel.
If responsible for a licensed operation must adhere to the company's systems, guidelines, and standards
Must comply with and ensure continued, consistent compliance with all company policies, and federal, state, and local laws/regulations including but not limited to: employment, safety, and health.
Other duties as assigned.
Job Requirements
MINIMUM EDUCATION, TRAINING AND EXPERIENCE REQUIRED:
The minimum requirement for applicants is an Associate’s degree from an accredited college or university in Hotel/Restaurant Management is preferred but not required; plus at least two years of manager experience in high volume catering operations with two or more years experience with planning and executing all levels of Catering Events; and at least one year of supervisory experience; or equivalent combination of education and experience.
Strong communications, customer service and computer literacy are required.
Food Handler certificate from the County of San Diego and valid California state drivers license are required.
MINIMUM QUALIFICATIONS OR STANDARDS REQUIRED TO PERFORM ESSENTIAL JOB FUNCTIONS
LANGUAGE SKILLS:
Must be able to read, write and understand English. Requires the ability to follow verbal and written instructions, guidelines and objectives. Requires the ability to read, comprehend, analyze, and interpret general business information, governmental regulations, and technical/trade journals. Requires the ability to write reports, business correspondence, and procedure manuals. Requires the ability to effectively present information and respond to questions from employees, subordinates, vendors, other departments, customers and the general public.
MATHEMATICAL SKILLS:
Requires the ability to calculate figures and amounts such as discounts, portions, percentages, and volume. Ability to apply concepts of basic math. Requires the ability to prepare and analyze numerical figures, create and interpret spreadsheets.
REASONING ABILITY:
Requires the ability to apply common-sense understanding to carry out general written or oral instructions. Must be able to multitask, prioritize work and pay attention to detail. Requires good analytical, quantitative skills, organizational and management skills.
MANUAL DEXTERITY:
Must be able to utilize a computer. Requires the ability to use a variety of office machines and equipment.
PHYSICAL COMMUNICATION:
Must have the ability to talk/expressing and/or exchanging ideas and hear/perceiving sounds.
PHYSICAL DEMANDS:
Basic understanding of company vehicles and unit specific equipment operations. While performing the duties of this job, the employee is frequently required to stand for prolonged hours. The employee must be able to frequently move, lift or carry heavy objects or materials up to 50 pounds.
WORKING CONDITIONS AND HAZARDS
Work is regularly performed in a food production area (that may be dimly lit) with exposure to wet and/or humid conditions where there is frequent exposure to food fumes or airborne particles. The employee occasionally works near moving mechanical parts and is occasionally exposed to humid and hot conditions as well as cleaning chemicals. There is some risk of occasional exposure to toxic or caustic chemicals and gasses, outside varying weather conditions, dust, allergens and work temperatures ( ranging from extreme cold or heat) and loud noises.
BACKGROUND CHECK INFORMATION:
A background check will be conducted after a conditional offer of employment is extended by the company and accepted by the applicant and must be satisfactorily completed prior to any applicant beginning work in a full-time, part-time non-student, or sensitive student capacity with Aztec Shops Ltd.
Background checks will include, at minimum, verification of education and employment histories, criminal records, national sex offender registry check, and references. Additionally, based on the nature and scope of the position, the background check may also include a credit report, motor vehicle report, and verification of professional licenses.
Failure to answer background check questions honestly, and satisfactorily complete the background check may affect the employment status of applicants or continued employment of current Aztec Shops employees who apply for promotional positions which require a background check.
Aztec Shops Ltd. complies with all applicable federal, state and local laws, including California Fair Chance Act, when conducting background checks.
Aztec Shops will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Aztec Shops is concerned about criminal history that is directly related to the job, you will be given notice and an opportunity to respond and provide additional information such as rehabilitation efforts or mitigating circumstances, or information pertaining to the accuracy of the background report. Aztec Shops will consider all evidence of rehabilitation and mitigating circumstances. Find out more about the Fair Chance Act by visiting the Civil Rights Department Fair Chance Act webpage.
Aztec Shops is committed to providing equal employment opportunity (EEO) decisions solely upon an individual's qualifications relating to the requirements of the position for which the individual is being considered, in regards to recruiting, hiring, training, transferring and promoting the best qualified persons for all jobs without regard to ancestry, age, color, disability, genetic information, gender, gender identity, gender expression hair style or texture associated with race, marital status, medical condition (genetic characteristics (GINA) , cancer or a record or history of cancer), national origin, race, religion (religious dress/grooming practices), sex (includes pregnancy, childbirth, breastfeeding and/or related medical conditions, reproductive choices), sexual orientation, military or veteran status, victimization of domestic violence (includes sexual assault, and/or stalking),or any other categories protected by law. Aztec Shops ensures that this applies to all personnel actions such as compensation, benefits, transfers, layoffs, company-sponsored training, promotions, terminations and disciplinary actions.
Aztec Shops, Ltd. is also committed to promoting a diverse, equitable and inclusive workplace culture. Our organization embraces the many dimensions of diversity that make individuals unique and harness a variety of perspectives in order to create better outcomes that will benefit everyone.
