Address
Form of work
SalaryJob Purpose
Interact with customers and exchange money for goods in the manner fitting the situation. Be a positive "first impression" for customers, and provide a long-lasting, positive impression for them when they leave. Create interactions between management and unhappy customers, so as to allow management the opportunity to "make it right" and create stronger bonds with our customers. The impact you have on our customers is priceless.
Job tasks
- Receive payment by cash, check, credit cards, or debits for goods and services
- Issue receipts, refunds, credits, or change due to customers
- Assist customers by providing information
- Ensure that all information required by management makes it to the appropriate individual
- Tabulate bills using Point of Sale or Calculators
- Greet customers entering the store when able
- Process merchandise returns and exchanges
- Maintain clean and orderly checkout areas and complete other general cleaning duties as needed
- Stock shelves, and mark prices on shelves and items, in register area
- Ensuring safety for all customers, oneself, and coworkers.
- Answer customers' questions, provide information on procedures, and seek answers if necessary
- Ensure that adequate change levels are maintained in the cash drawer
- Ensure adequate cashier coverage is up front at all times
- Offer customers carry-out service at the completion of transactions as necessary
- Request information or assistance using radio or coworkers
- Count down drawer at the closing of the shift, ensuring that all information is correct.
- Above all else - Ensure overall customer satisfaction with every customer you serve
Skills and Qualifications
- Basic Computer Functions/Input
- Ability to interact positively and politely with both patrons and co-workers
- Ability to follow directions issued by superiors
- People Skills Complete assigned training as required (OJT, workshops, etc)
