Cashier / Barista

Job Position: Cashier /Barista

Wage: $18 - $20 per hour

Hours: Early mornings and afternoon shifts (5am to 3pm / 10am to 6pm)

Location: Chicago, IL

Open positions available in O’Hare and Arlington Heights areas.

**Initial staff training may take place at a different site (locations throughout Chicagoland)**.

Job Summary

As a Food for Thought Cashier, you will operate the cash register, while communicating effectively with customers and delivering amazing service that is true to Food for Thought’s high standards; help getting the café ready for customers’ arrivals by preparing and re-stocking grab-and-go items and delivering food and beverages to various meeting rooms.

You will process cash payments as well as operate a Point of Sale (POS) system for transactions, balancing cash drawers and ensuring accuracy. You will be knowledgeable of FFT products and policies to resolve customer concerns and answer their questions.

Additionally, you will assume the role of Barista. You will greet customers, take their orders, and use excellent time management and organizational skills to prepare and serve coffee, blended coffee, cold drinks, teas, espresso, pastries, cookies and other sweets and drinks.

Responsibilities

• Greeting guests in a friendly, approachable, and courteous manner.

• Preparing and serving beverages such as drip coffee, espresso-based drinks, tea, and other specialty drinks per company recipe guidelines.

• Delivering food to various locations and meeting rooms.

• Working on special events and taking on special projects.

• Ensure item pricing is accurate.

• Stock and refill inventory such as coffee cups, straws, napkins, and utensils; supervise inventory levels and communicate when necessary to ensure inventory is not low or out.

• Maintaining food service facilities and equipment by complying with the highest standards of safety and sanitation procedures.

• Engaging in additional supportive duties as assigned.

Required Qualifications

• Customer Service excellence.

• Basic coffee knowledge, such as how to prepare common coffee beverages.

• Cash handling and Point of Sale system.

• Basic math skills.

• Ability to work with speed, consistency, and organization.

• Comfortable in busy environments.

• Must provide valid Food Handler Certificate and Food Allergen Certification.

Preferred Qualifications

• 1+ years of experience as a Cashier.

• 1+ years of experience in Food Service / Hospitality.

• Knowledge of brewing methods and specialty drinks.

• Team player, thriving in collaborative environments.

• Outgoing personality and a strong commitment to customer satisfaction.

• Excellent communication skills.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to reach at or below the shoulder; lift and carry items up to 40 pounds for a moderate distance.

While performing the duties of this job, the employee is required to use their hands to handle tools, grasp, and control objects. Use fingers to grasp, move, or assemble items.

While performing the duties of this job, the employee is regularly required to talk, hear, move, reach, grab, and stand for long periods of time. As well as stooping, kneeling, crouching, and climbing ladders.

Company Benefits & Perks

• Health, Dental and Vision Insurance

• Accident Insurance & Critical Illness Insurance

• Parental Leave

• 401K Retirement Plan

• Workplace Meal Plan

• Career advancement opportunities

• FFT University - Classes and training designed to enhance your skills in life and on the job and cultivate new ones.

• Referral Programs

• Employee Discounts (Pet Insurance, Entertainment, Travel, and much more.)

Company Values & Culture

• Diverse, inclusive, safe, and motivating workplace

• Employee Growth and Development

• Collaboration & Open Communication

• Sustainability Focus (Product, Packaging, Partners)

Grow with us! - at Food For Thought, instruction, advice, and assistance are always readily available, which is why our average tenure is 6 years. The U.S. average is 4.2 years, while the Hospitality industry average is only 2.1 years!

Employer Background Check Policy
As a crucial part of the hiring stage, candidates must provide a Real ID and or a U.S. passport and will be subject to a TSA Background Check.

EEO Statement

Food For Thought provides equal employment opportunity (EEO) to all applicants and employees, regardless of race, color, national origin, sex, marital status, pregnancy, sexual orientation, gender identity, religion, age, disability, genetic information, veteran status, and any other characteristic protected by applicable local, state, and federal laws and regulations.

E-Verify Participation

Food For Thought participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.

Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.

For more information on E-Verify, or if you believe that your employer has violated its E-Verify responsibilities, please contact DHS.