Cash Processing Cashier, Physician Billing

Overview
Our team members are the heart of what makes us better.
At Hackensack Meridian Health we help our patients live better, healthier lives - and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It's also about how we support one another and how we show up for our community.
Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.
The Cash Processing Cashier accepts and processes payments received from the lockbox and various service areas throughout the medical center. Process task related to Cash Posting, Undistributed Rejected Bucket & Clearing accounts. Cash Processing Cashiers must also maintain the window for the purpose of receiving payments and internal cash transactions. Input all payments within 48 hour period into the Payment application system. Ensure all Cash collected is sent to the bank daily.
Responsibilities
A day in the life of a Cash Processing Cashier with Hackensack Meridian Health includes:

• Resolves any errors via the TCE Report and other rejections for Legacy, process exception & flag for Remittance in Epic., verifying all patient demographics, including any pertinent insurance information needed to post cash to proper account, and contact via telephone.
• Prepares refund for overpayments (unfound) to the proper parties.
• Processes credit card payment thru Epic & and Web Portal applications.
• Accept and deposit all incoming checks and cash daily from department & other sources.
• Disburse change fund to cafeteria and other areas of the hospital.
• Prepare a daily cash collection report. Prepares Daily deposits to be brought to the bank.
• Posts all payments from monies collected from various departments within the Medical Center.
• Ensure all postings are done timely & accurately.
• Contacts physician offices and/or patients, bank and other hospital departments to secure the appropriate information in order to process payment.
• Complies with hospital policy through posting cash to the appropriate accounts.
• Follow-ups on all unidentified cash within the established timeframe and resolve monthly to transfer to proper accounts. Ensure Clearing accounts / Rejections are done in a timely manner.
• Inputs all payments within a 48-hour period into the Payment/Remittance Application module.
• Research payment posted to clearing, Undistributed & Rejected buckets.
• Performs basic clerical duties within the department such as filing and minor maintenance of departmental office equipment.
• Answers telephones, takes messages, and directs all calls and messages to appropriate personnel.
• Informs the appropriate supervisor of any deficiencies in the payment process and recommends a plan of action to be implemented.
• Prepares a General Ledger Journal for any deposits and forwards to the department.
• Assists Customer Service associate as needed to resolve specific payer or patient complaint issues.
• Other duties and/or projects as assigned.
• Adheres to HMH Organizational competencies and standards of behavior.

Qualifications
Education, Knowledge, Skills and Abilities Required:

• Knowledge of computer systems.
• Knowledge of calculators and banking systems.
• Must be able to quickly and accurately count money and checks.
• Fast in data entry.

Education, Knowledge, Skills and Abilities Preferred:

• Minimum of 2 years college or equivalent experience
• Minimum of 1 year experience in Healthcare.
• Good basic accounting skills.
• Excellent communication and interpersonal skills.
• Good analytical skills.
• Proficiency on Windows applications, SMS, EPIC and/or other hospital billing systems.

Licenses and Certifications Required:

• Must successfully pass completion of EPIC assessment within 30 days after Network access granted.

If you feel that the above description speaks directly to your strengths and capabilities, then please apply today!