Casework Support Specialist, Bilingual (English/Spanish)

Casework Support Specialist, Bilingual (English/Spanish)

Requisition #: req11927

Location: Charlotte, NC 

Hours: Full time (40 hours)

This position is offering a $3,000 Sign-on bonus | $1500 at hire and $1500 at 6 months
(Internal Staff are not eligible for sign-on incentives)

Required: Bilingual (English/Spanish)

Bethany is changing the world through family. We began our work by serving one child more than 75 years ago. Today, Bethany is an international Christian nonprofit partnering with communities in more than 30 states and in several countries around the world. We strengthen and preserve families, support displaced people fleeing danger, and find safe, loving families for children who need them. Bethany is at the forefront of creating and implementing solutions to meet the growing needs of vulnerable children and families in the U.S. and around the world.

The UC Casework Support Specialist is primarily responsible for assisting Case Managers with the documentation, client contact, and foster parent contact processes. This individual may also perform social and case management services to children to include but not limited to reuniting the family, creating treatment plans, ensure the child's safety, maintain accurate and up-to-date documentation of all provided services, and conduct court appearances on assigned cases in accordance with all applicable regulatory and accreditation standards.

This position is expected to function effectively with moderate supervision while following the guidelines given on procedures, along with agency, federal, and state regulatory requirements.

ESSENTIAL JOB RESPONSIBILITIES

• Assist Case Managers with essential paperwork and documentation completion and gathering process for various immigration documents, and background screenings;
• Provide case management services, to include social work, counseling and treatment of clients, and coordinate community referrals;
• Assist Case Managers with youth and sponsors assessments;
• Assist Case Managers in maintaining client contact for case follow-up or intervention, as requested;
• Assist Case Managers in maintaining contact with clients and foster families during a Case Manager's absence to ensure coverage of all program cases;
• Accompany youth to immigration hearings or procedures, as requested;
• Schedule and attend medical, dental and legal appointments, as needed;
• Collaboratively work with direct supervisor to schedule and prioritize work duties;
• Attend training as required by supervisor;
• Input case notes and documentation within the UC Portal in a timely manner based on guidelines and procedures set forth;
• Stay abreast of all agency, federal, and state regulatory requirements related to social services;
• Complete other duties as assigned.

QUALIFICATIONS:

• Associate's level degree in Social Work, Human Services, or related field of study from an accredited college;
• Bilingual: English and Spanish with demonstrated proficiency both verbally and written; Required
• Excellent verbal and written communication skills;
• Exhibit an ability to apply the principles of logic and critical thinking with problem solving;
• Must have an ability to provide excellent and compassionate customer service;
• Must be reliable with time sensitive deadlines and tasks;
• Exercise a high level of confidentiality;
• Work well under pressure and adaptable to change;
• Must be able to pass required medical examinations and have the physical ability to fulfill the essential job functions, including physical restraints of a resident;
• Successfully pass an annual TB test and document preference to receive or decline Hepatitis immunization;
• Computer skillssufficient to perform essential functions including knowledge of MicrosoftOffice suite;
• Must be 21 years old with a valid driver'slicense with at least 3 years driving experience in the U.S. to operate a vehicle on behalfof Bethany. Must also pass a Motor Vehicle Records (MVR) check and maintain areliable vehicle with proof of adequate insurance coverage;
• Pass a criminal history screen, including state and local child protection agency registries;
• Documentation of immunity to vaccine preventable diseases orthe willingness to receive vaccination, or seek an exemption; 
• Subscription to and integration of the agency Statement of Faith and Mission.