Case Manager (Outpatient)

Our Mission: Lutheran Community Services Northwest partners with individuals, families and communities for health, justice and hope.
About Us Lutheran Community Services Northwest is a non-profit human services agency that improves lives of people in communities throughout Washington, Oregon and Idaho. We provide a wide variety of services to adults, adolescents, children, families, schools and communities. We are privileged to touch lives of all ages, cultures and faiths.
MISSION IMPACT: All LCSNW team members will contribute to our mission of partnering with individuals, families and communities for health, justice and hope. Lutheran Community Services Northwest is a non-profit organization serving communities across Washington, Oregon, and Idaho. We offer a wide range of services to individuals of all ages, backgrounds, and beliefs.
In the Columbia Basin area our focus is on intensive behavioral health programs for youth under 21, with dedicated Case Managers who provide vital community-based mental health support including needs assessment, crisis management and resource referrals for youth, families, and community partners.
RESPONSIBILITIES:
• Assess and refer clients: This includes conducting mental health screenings and needs assessments, as well as referring clients to appropriate community resources.
• Develop individualized interventions/plans: Tailor plans to support youth's mental well-being, which may involve crisis/support plans when necessary.
• Act as a bridge between school, families, and mental health services: Facilitate communication and collaboration between these stakeholders for the benefit of the youth.
• Provide education: Offer education to youth, families, and community partners as needed.
• Work in partnership: Collaborate with schools, healthcare providers, and other community partners to ensure comprehensive care.
• Deliver clinical services: Utilize evidence-based practice models, including crisis intervention techniques, for client stabilization and risk assessment.
• Maintain relationships with outside agencies: Build and sustain strong working relationships with external organizations to ensure continuity of care.
Role(s): Role-specific responsibilities for this job are outlined as follows.
• Team Member. All LCSNW team members are responsible for upholding and encouraging LCSNW values: compassion, integrity, interdependence, inclusion and stewardship; communicating openly and effectively; building collaborative relationships in balance with working independently; and strictly adhering to confidentiality and HIPAA standards.
REQUIREMENTS:
• 1 year of related professional experience; knowledge and training in the areas of human
behavior and mental health; awareness of individual differences in ability, personality and interest.
• Adheres to and applies established operational processes in a timely, appropriate way
• Thrives in a diverse and multicultural environment
• Bachelor's degree in Social or Behavioral Science or related field.• Washington State Counselor Agency Affiliated Registration is required within (60) days of hire.
• Fluency in English, both spoken and written
• Basic mastery of Google Suite and Microsoft 365 applications
• Demonstrates resilience, awareness and self-regulation in navigating challenges, conflict and obstacles/barriers
• Works with cross-functional teams to develop and implement strategies to enhance end-user experiences throughout the service lifecycle.
• Successfully completes tasks in a moderately noisy environment
• Interacts with others and performs tasks in-person and through the use of technology, with periods of stationary activity and moderate periods of increased physical activity including and not limited to walking within the office and engaging in non-competitive sports or other youth centered activities.
• Moves equipment/materials weighing up to 20 pounds
• Travels between worksites regularly; responsible for transporting clients in personal and/or agency vehicle, which requires valid driver's license, auto insurance, and motor vehicle records clearance
• Works in a variety of settings, including and not limited to LCSNW office locations, partner agency and community-based settings, client home/community settings, outdoor settings in varying weather conditions, and faith-based settings such as churches
• Meets LCSNW criminal background clearance requirements
The Perks: We offer a full benefits package with options for medical, dental, prescription and vision coverage; employer-paid short and long-term disability, as well as life insurance. Vacation includes up to 2 weeks in the first year, with an increase up to 3 weeks in the second year (based on hours worked). Up to 2 weeks of Sick leave for you or to take care of your immediate family (based on hours worked). 12 Paid Holidays plus 2 Floating Holidays each year. A 403(b) Retirement plan, with employer matching after meeting eligibility requirements. Our Employee Assistance Program (EAP) is designed to help and support you. Staff potentially eligible for Student Loan Forgiveness program as a 501(c) 3 employer.
We thank all candidates in advance for their interest in joining the Lutheran Community Services Northwest team. Only those selected for an interview will be contacted.
LUTHERAN COMMUNITY SERVICES NORTHWEST IS AN EQUAL OPPORTUNITY EMPLOYER AND COMMITTED TO CULTURAL COMPETENCY.
Other details

• Job Family LCS General
• Pay Type Hourly
• Min Hiring Rate $20.65
• Max Hiring Rate $28.71
• Travel Required Yes
• Required Education Bachelor's Degree
• Job Start Date Tuesday, January 23, 2024