POSITION SUMMARY: Responsible for the completion of functional assessments and coordinating appropriate community-based services for functionally impaired older persons.
ESSENTIAL JOB FUNCTIONS:
- Responsible for knowledge of all formal and informal community resources.
- Utilizes client centered principles to facilitate coordination of services which supports client self-sufficiency and focuses on continuum of care.
- Conducts telephone calls/client home visits as required to assess client safety and to ensure services are adequately being provided and address client needs.
- Review Care Plans and completes home visits to conduct semi-annual/annual reviews.
- Participates in regularly scheduled staff meetings.
- Participates in community outreach activities as directed to promote the Senior Services program.
- Ensure initial commencement and any follow up activities related to APS referrals are completed timely.
- Conducts peer-reviews as directed.
- Ensure all assessments, care plans, narratives, and referrals are completed timely and meet required quality standards.
- Ensure client case records are continually updated and meet quality standards.
- Complete ongoing training requirements as directed.
- Work with client to develop an informal support network (relatives, volunteers, friends, etc.) as needed.
- Uses and follows the policies/procedures of Mid Florida Community Services, Inc., including but not limited to Personnel Policies, Occupational Health and Safety policies, payroll policies/practices, etc.
NON-ESSENTIAL/SECONDARY FUNCTIONS:
Performs any additional duties as directed or assigned by supervisor, management staff, program director or Mid Florida Community Services, Inc. management staff. This description is intended to convey information essential to understanding the scope of the position and is not intended to be an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with the position
JOB STANDARDS:
Education/Experience: Bachelors Degree in Human Services or related field and one year of Case Management experience. An equivalent combination of education/experience may be considered.
Licenses & Certifications: Valid Florida Drivers license and be insurable by companys current insurance carrier. Subject to federal, state and local legal requirements/background checks/clearance for working with vulnerable populations.
CRITICAL SKILLS, ABILITIES & EXPERTISE:
Physical Requirements: Use of arms, hands and fingers are constant. Good eyesight (with corrective device) and good hearing (with corrective device) are essential. Sitting, talking, walking, handling, use of depth perception and driving are frequent. Light (up to 20 lbs.) lifting, stretching/reaching, grasping, and kneeling are occasional.
Equipment: computer, telephone, copy machine, facsimile, other related office equipment.
Skills & Expertise: Knowledge of available community resources. Skill in completing work with a high degree of accuracy. Skill in paying attention to details. Ability to effectively communicate orally and in writing. Ability to establish effective working relationships with people. Ability to use and operate a personal computer. Ability to handle multiple tasks at the same time. Ability to write clearly and concisely. Knowledge of state and federal regulations for all program sources. Knowledge of aging population and aging network. Ability to speak in public.
ENVIRONMENTAL FACTORS:
Job Location: Offices located in Hernando, Sumter, or Lake County. Occasional travel to other counties may be required.
Work Environment: Frequently indoors, occasionally outdoors. Travel required with use of personal vehicle.