Medical Assistant

• JOB DESCRIPTION DETAILS
  • Job Summary:
    • Responsible for performing clinical duties assisting clinicians with the examination and treatment of patients under provider supervision in the ambulatory service clinical setting.
    • Duties include: pre-visit chart preparation; assisting providers with procedures/treatments; equipment operation; assisting patients; performing venipuncture (as needed), specimen collection and submission to appropriate laboratory; cleaning and sterilization of instrumentation; maintenance, order and inventory supplies; records and documents in medical record.
    • Assists with efficient patient flow; performs administrative clinical support activities; participates in quality assurance programs.
  • Education:
    • High School diploma or GED; some college preferred
  • Registration/Certification/Licensure:
    • Active Basic Life Support certification required or obtained within 30 days of hire.
    • Completion of an accredited Medical Assistant training program and CMA certification with the credentials of RMA, NCMA, NRCMA, CCMA or CMAA preferred; EMT acceptable; GNA or CNA considered.
  • Experience:
    • Position requires 1 - 2 years of medical office, with direct patient contact experience, and use of electronic medical records (EMR) preferred. New grads accepted.
    • Phlebotomy and point of care testing experience is a plus.
    • Basic computer and typing skills; familiarity with medical terminology, required.
  • Other Requirements:
    • Maintains unit-specific and hospital competencies, mandatory learning, and any clinical certifications required in accordance with the Staff Education and Training policy GA-057 and/or any other department requirements.
    • Excellent customer service skills. Must demonstrate compassion, friendliness, courtesy and tactfulness with all patient and caregiver interactions.
    • Strong oral and written communication skills.
    • Ability to work collaboratively with a team of providers, office staff, and administrators while serving patients and caregivers, and with the ability to effectively engage with extended care teams (such as specialists, insurers, and pharmacies); must be organized with the ability to multi-task in a fast-paced setting.
    • Must be efficient and conscientious in preparing for and delivering medical care.
    • Requires an awareness of patient confidentiality and ability to follow directions well, be engaged and work with minimal guidance.
    • Knowledge of insurance billing procedures and familiarization of medical terminology.

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