Case Manager For Immigrant Families Program

Center for Family Life in Sunset Park is seeking to hire a full-time Bilingual English/Spanish Case Manager for our Comprehensive Services for Immigrant Families Program.

The Center for Family Life is a neighborhood-based social service agency offering a comprehensive range of services to children and adults while contributing to community building. The services include family counseling, adult and youth employment services, emergency food, and extensive social, educational, and recreational programming at various local schools.

The Center for Family Life is currently looking for a bilingual Case Manager to provide case management services to Immigrant Families in Sunset Park, Brooklyn. The Case Manager will be a full-time staff member of Center for Family Life. The Case Manager will be responsible for providing culturally competent, strength-based case management services to Immigrant Families whose primary language is Spanish.

I. Responsibilities include but are not limited to:

• Conducting intake interviews with families applying for the program
• Facilitating Orientation and other workshops for new participants, and providing detailed information about the Program, all other services available at CFL and at community partners, and other City-funded programs that support Immigrant Families such as legal services, education programs, and IDNYC.
• Collaborating with families to develop a Comprehensive Needs Assessment and a Family Services Plan (FSP). Monitoring the implementation of the FSP and participants’ progress toward the short- and long-term goals identified in the FSP.
• Connecting family members to services, including scheduling appointments, maintaining communication with service providers, and following up on appointments; Accompanying clients to appointments as needed.
• Meeting with each family at least bi-weekly reassessing the needs of family members and service effectiveness as needed
• Coaching family members to develop self-advocacy skills and become self-sufficient as they navigate the complex systems that affect their lives and independently access the services and benefits they need.
• Maintaining timely case records and documentation requirements, including recording case information, progress notes, and all required documents in a Department of Youth and Community Development online database system.
• Participating in individual supervision with Program Director and in weekly group supervision/professional development sessions for CFL’s casework team.

II. Qualifications

• Bachelor’s degree in Psychology, Sociology or a related subject area
• Counseling credentials in relevant areas such as mental health, and substance abuse/addiction; highly preferred, but not required
• Relevant case management experience, working with children and families in low-income, immigrant communities required
• Strong time management skills and group work skills
• Bilingual in English and Spanish, required

Salary: $22 per hour. The position offers a comprehensive benefits package

Center for Family Life in Sunset Park is an equal opportunity employer.