The Case Manager (CM) is a health care professional who is responsible for overseeing the implementation of patients’ health care services.
Facilitates the care of patients in the ambulatory care setting to ensure quality outcomes and appropriate utilization of health care resources. The CM works in collaboration with a multi disciplinary team in the planning, implementation and evaluation of medical and nursing care. Is a key member of a multi-disciplinary team whose primary objective is to care coordination close gaps in care. Performs all job duties and responsibilities in a courteous and customer-focused manner.
- Registered Nurse or Licensed Social Worker with a valid, State of Connecticut license required
- Bachelor’s degree in Nursing or other health care related field required
- Minimum three years of clinical experience required.
- Experience in discharge planning, home health care, rehabilitative medicine, community health or managed care preferred.
- Knowledge of preventive service guidelines, clinical practice guidelines, behavior change theory, Medicare and Medicaid regulations and case management principles.
- Knowledge of clinical pharmacology and implications in high-risk populations.
- Knowledge of medical ethics and legal implications related to case management.
- Understanding of community resources and the needs of diverse populations.
- Excellent written and verbal communication skills required.
- Excellent documentation skills required.
- Excellent customer service and interpersonal skills including the ability to interact with internal and external customers and all levels of the organization required. And further the Mission and Philosophy of SHIP by treating all contact with respect, courtesy and patience.
- Strong problem-solving, analytical and decision making skills required.
- Strong organizational, planning and implementation skills with the ability to handle multiple project and timelines required.
- Demonstrates professional work behavior by following Service Standards
- Further the Mission and Philosophy of SHIP by treating all daily contacts with respect, courtesy and patience.
Stamford Health is a non-profit independent health care system with more than 3,800 employees committed to caring for the community through a wide range of high-quality health and wellness services. Patients and their families receive expert, compassionate care through the system’s 305-bed Stamford Hospital; Stamford Health Medical Group, with more than 40 offices in lower Fairfield County offering primary and specialty care; a growing number of ambulatory locations across the region; and support through the Stamford Hospital Foundation.
Stamford Health is a major teaching affiliate of the Columbia University Vagelos College of Physicians and Surgeons and has recently expanded its relationship with Columbia to offer treatment and expertise from Columbia University Irving Medical Center’s nationally recognized heart surgeons. Stamford Health and Hospital for Special Surgery (HSS) have created a premier center for specialty orthopedic care right in Stamford, Connecticut. Additionally, in 2020 Stamford Health’s Carl & Dorothy Bennett Cancer Center entered into an expanded collaboration with Dana-Farber Brigham Cancer Center.